Sound Transit SOC (Operations)

Sound Transit SOC Dispatchers (Operations)Seattle, WA, United States of America$28.50 - $28.50Back Apply NowBackApply NowJob Skills / RequirementsDiscover exciting career opportunities with Phoenix Protective Corporation (PPC) , where innovation meets unwavering dedication to service and fostering meaningful customer relationships. At PPC, we go beyond traditional security companies by prioritizing a work environment that champions employee ownership, integrity, and loyalty. As part of our commitment to our team we provide comprehensive benefits including Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), and Employee Assistance Programs (EAP), ensuring your well-being is a top priority.Are you someone who thrives on self-motivation and teamwork? Whether you bring previous military, security, or law enforcement experience or are eager to kickstart your career in the security industry, we welcome you to be part of our dynamic team at PPC. If you're passionate about safeguarding others and seeking a fulfilling career path, seize this opportunity and become an integral part of our innovative and thriving company. Join PPC today and make a difference in the lives of those we protect.We currently have a career opportunity at Sound Transit Security Operations Center Dispatchers.You will:Receive excellent hands-on training in the use of CCTV, Dispatching, and required computer systems as well as in hand on tactics such as handcuffing, baton, OC, defensive tactics and CPR/First Aid. This is an exciting opportunity if you are looking for stability, experience, and career growth.Responsibilities:Receives and responds to emergency and non-emergency calls from the public, system dispatchers, employees, customer and law enforcement agencies via telephone, radio systems, direct observations, and email.Monitor CCTV systems for multiple locationsMaintain status and locations of security personnelDispatch field personnel to respond to various incidents including alarm response, disturbances, and client requests.Utilize computers, radio systems, telephones, fax machines and other communication equipmentAbility to self-manage/organize/prioritizeQuickly trouble shoot, and problem solvePerform clerical duties, detailed record keeping, document all information into the dispatch computer daily activity log.Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned dutiesMaintain site security, and watch for irregular or unusual conditions that may create security concerns or safety hazardsPrepare reports on accidents, incidents, and suspicious activities, often using CCTV Systems.Build and maintain positive relationships within the community, protect the well-established reputation of Sound Transit.Display a professional demeanor, appearance, integrity, with attention to detailAssist first responders when appropriateAdditional duties as assignedJob Requirements:Be organized with strong attention to detailFlexible working schedule to include night and weekendsPass pre-employment drug testing (This will include THC)Must be willing to work flexible schedule weekend, holidays, days, or nightPreferred 2 years of dispatch, military, security, law enforcement, corrections, fire, EMS, customer service or relevant college degree in the fieldMust be willing to attend mandatory training for a designated period. Training will be paid at minimum wage.Must pass a background checkGenuine desire and interest in the security industryAbility to sit or stand 100% of shiftReliable transportationGreat communication/writing skillsAbility to obtain a Washington State Security License21 years of age and olderStarting wage $28.50 per hrEducation Requirements (All)High School Diploma GEDCertification Requirements (All)Valid State Drivers LicenseAdditional Information / BenefitsBenefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan, EAP and PTOThis job reports to the Uniform Security ManagerThis is a Full-Time positionTravel is required occasionallyBack Apply NowBackApply Now

Created: 2026-03-04