Girl Scouts Products & Cookie Program Manager

Girl Scouts, Hornets' Nest CouncilPOSITION TITLE: GIrl Scouts, Products & Cookie Program Manager REPORTS TO: Director of Product Program STATUS: Full Time For over 100 years, Girl Scouts has empowered girls to lead, break barriers, and create positive change. At Girl Scouts, Hornets' Nest, we foster a powerful all-girl space that values collaboration over competition, inspiring girls to turn their dreams into reality. We are looking for a dynamic and energized leader who will oversees specific aspects of the Girl Scouts cookie and fall product sale programs within the GSHN council, providing support and generating enthusiasm for the program POSITION SUMMARY The main component of Girl Scouts Product and Cookie Program Manager is the annual cookie sale which is the largest single contributor to Council income. The position identifies opportunities and challenges to meeting budgetary goals and recommends innovative solutions using strong analytical skills. He/she uses critical thinking to supervise the implementation of new sales and marketing strategies that will improve the program experience for girls and volunteers, as well as increase cookie sales that will provide the necessary resources to delivery on the Girl Scout mission. The Products and Cookie Program Manager is responsible for developing and implementing consistent and accurate messaging regarding the two product programs to key stakeholders and creating tactical plans to engage girls, parents and adult volunteers in annual product sale programs. He/she manages the successful execution of all aspects of the Council's product program, including budgeting, marketing, training and promotions. The ideal candidate will enjoy building relationships with volunteers and collaborating with other departments, who are invested in supporting the next generation of female entrepreneurs. Duties as the Product Program Manager will include successfully performing the following: Financial & Inventory Oversight: Manage multi-million dollar budgets for Cookie and Fall Product Programs, monitor expenses, process orders, and assess inventory needs to ensure program efficiency. Strategic Program Planning: Develop and implement strategic initiatives to engage girls and volunteers, operationalize new program initiatives, and track key performance metrics. Volunteer & Stakeholder Engagement: Recruit, train, and support volunteers and staff; develop training materials and provide guidance to ensure a positive program experience. Marketing & Program Promotion: Collaborate on marketing strategies, update digital and print content, and create initiatives that motivate participation across all stakeholders. Team Leadership & Auditing: Hire, coach, and manage staff; oversee auditing of funds and vendor systems, ensuring accountability, accuracy, and interdepartmental communication. Success Factors: Interpersonal & Communication Skills - Communicates in a concise, effective and organized manner. Able to tailor messages to diverse audiences (girls, parents and adult volunteers). Strong Time and Project Management Skills - Lead individuals and teams by keeping people on task and fulfilling project commitments by designated deadlines. Financial Management - Monitors sales, expenditures, and delinquencies. Continuously compares financial transactions against departmental budget. Decision Making & Accountability - Ability to gather the right tools, engage the right people and research information that will result in an objective outcome. Customer Service - Provide excellent customer service by finding ways to better serve our stakeholders needs. Work towards creating an atmosphere of cooperation and friendliness when resolving problems for a broad spectrum of customers. Qualifactos and Eduxation: • Bachelor's degree preferred; related experience considered of no less than 3 years in program/marketing or similar background. • Willingness to maintain standards, carry out the mission and adhere to the policies of GSUSA and Girl Scouts Hornets' Nest • Ability to model behavior consistent with the Principles of Inclusiveness and Girl Scout Mission, Promise, Law, and Values. • Ability to provide outstanding customer service to girls and volunteers. • Ability to collaborate, adapt to change, and work independently in a faced paced environment. • Proficient with Microsoft Office applications (Windows, Excel, PowerPoint, and Internet Explorer). • Ability to work a flexible schedule including evenings/weekends. • Ability to travel as job requires with occasional overnights. • Possess a valid driver's license that meets the Council insurance company's requirement for coverage. Diversity, Equity, Inclusion, and Belonging (DEIB) Statement: The Girl Scouts fosters belonging and respect for all girls. We empower all girls, volunteers, and staff to fulfill their potential and make the world a better place. Our Girl Scout Promise drives us to provide diverse, equitable, and inclusive experiences where all girls, volunteers, and staff are confident they belong. We stand firm in these commitments and are united by these ideals. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Created: 2026-03-04