Revenue Cycle Payment Poster (Onsite)

At Proliance Surgeons our patients come from all walks of life - and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered. We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are! Position Summary The Revenue Cycle Payment Poster is a valued member of the Revenue Cycle team. This role provides basic clerical support to the unit/team/department and provides payment and denial posting along with other revenue cycle functions. Schedule Monday-Friday, onsite Key Duties and Responsibilities The key duties and responsibilities of the Revenue Cycle Payment Poster include, but are not limited to: Open, distribute and scan daily incoming revenue cycle mail Navigate within Proliance Surgeons billing systems Review and investigate all returned mail for appropriate forwarding address Accurately posts payments and/or denials via ERA and paper remits Accurately records denials with appropriate reason codes Runs daily deposit reports Pull online and lockbox deposits and post daily Research unidentified payments and/or recoupments to determine appropriate resolution Research credit accounts and validate accuracy prior to processing refunds or adjustments Review Payer initiated refund requests to determine appropriateness of refund and escalate or refund following policy. Acts a liaison between corporate office and care centers regarding payments Other duties as assigned Education/Experience High School diploma or GED Minimum 1-3 years medical billing experience NextGen and Amkai experience is a plus Knowledge, Skills and Abilities Superior customer service skills Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA) Using time efficiently, with meticulous attention to detail, accuracy and completion Ability to manage multiple factors for the best result Resourcefulness in addressing first level problems and tenacity to see things through to solution Ability to remove oneself personally from given situations, remaining objective Able to adapt to change, delays or unexpected events while maintaining a positive mindset Clear oral and written communication Ability to provide feedback to improve performance Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision Work Environment/Physical Demands The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Created: 2026-03-04