Architect Premium II - CRM Architect - Microsoft ...

Position Summary: Title: Architect Premium II - CRM Architect - Microsoft Dynamics 365 Duration: 7 Months - Long Term Location: Toronto, CN Role Overview: The CRM Architect will provide domain architecture leadership for the Microsoft Dynamics 365 (CRM) platform serving as the core backend system supporting the Trust Fund Portal (TFP) and associated Trust Fund business applications. Microsoft Dynamics 365 functions as the system of record for Trust Fund lifecycle processes, partner and donor engagement, agreements management, contributions tracking, workflow orchestration, and integration with enterprise financial and reporting systems. Frontend applications are built using Angular and consume CRM services through defined APIs and integration layers. CRM Platform Architecture Responsibilities: Dynamics 365 Solution Architecture Architect scalable and extensible Microsoft Dynamics 365 solutions aligned with Trust Fund lifecycle processes. Design and govern: Custom entities Data models Relationships Business rules Power Platform components Define modular solution structures to support multiple TF-related applications. Ensure maintainable configuration vs customization balance. Integration Architecture Design integration patterns between Dynamics 365 and: Financial systems Data warehouse / reporting platforms Document management systems External donor/partner systems Identity platforms (Azure AD) Define API standards using: Dataverse Web API Azure Integration Services Service Bus / Event Grid Middleware platforms (if applicable) Ensure integrations are resilient, scalable, secure, and reversible. Azure & Cloud Alignment Align Dynamics 365 architecture with: Microsoft Azure services Enterprise cloud governance standards DevOps pipelines (Azure DevOps) Architect environment strategy (Dev / Test / UAT / Prod). Define CI/CD approach for CRM solutions and managed/unmanaged solutions. Security & Compliance Architect Dynamics 365 security model: Business Units Role hierarchy Field-level security Record-level access Ensure compliance with enterprise data governance and audit standards. Implement best practices for data protection and regulatory compliance. Frontend Alignment (Angular Integration) Define service exposure strategy to support Angular applications. Optimize backend performance for high-volume portal usage. Ensure clean separation between presentation layer (Angular) and business logic (Dynamics 365 / Dataverse). Define API consumption patterns and caching strategies where needed. Performance, Scalability & Platform Evolution Monitor and guide performance optimization strategies. Recommend architectural enhancements to support global deployment. Evaluate emerging Microsoft ecosystem capabilities: Power Platform Copilot AI capabilities Dataverse enhancements Provide long-term roadmap for CRM domain within Trust Fund platform. Required Technical Expertise Deep expertise in Microsoft Dynamics 365 (CRM). Strong understanding of: Dataverse architecture Solution layering and ALM Power Platform components Experience integrating Dynamics 365 with: Azure services External enterprise systems Angular-based frontend applications Strong API design knowledge (REST, OAuth, Azure AD authentication). Experience in large-scale enterprise CRM implementations. Understanding of cloud-native architecture principles. Knowledge of DevOps practices for CRM solution deployment. Preferred Experience Experience supporting financial or trust fund-related platforms. Experience in multi-application enterprise ecosystems. Experience in multi-vendor environments. Experience working in globally distributed teams. Familiarity with compliance-heavy or governance-driven environments. Architectural Governance Role: The CRM Architect operates within the Enterprise Architecture framework and is accountable for the CRM domain architecture within the broader Trust Fund technology ecosystem, ensuring alignment with enterprise standards, security policies, and long-term platform strategy. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

Created: 2026-03-04