Student Billing Administrator (Accounts Receivable)

Description Choate Rosemary Hall is hiring for the vital role of Student Billing Administrator (Accounts Receivable) to join our Finance Department. Reporting to the Accounting Manager, the Student Billing Administrator is responsible for all student billing and collection processes and assisting with the student enrollment process. This is a year-round, benefits eligible position, 37.5 hours/week. ESSENTIAL FUNCTIONS: Responsible for accurate and timely processing of all payments received, charges and credits on the School's billing system. Performs all year-end billing functions in all related School systems including closing fiscal year, rolling forward beginning balances, and opening new fiscal year and terms. Maintains a "power user" status for the electronic/software billing system that includes a full knowledge of the system's capabilities and limitations and the ability to apply practical solutions to resolve problems and enhance users' and customers' experiences. Responds to all billing inquires in a timely and professional manner, including to/from internal and external constituents via emails, phone, and all other communication methods. Generates student billing statements monthly, uploads statements to the School's online payment and/or billing system. Administers online payment system, including the nine-month tuition payment plan. Maintain a "power user" status of the system, coordinate parents' inquires related to the online payments. Administers domestic and international payment system. Sets up, monitors, and maintains customized tuition payment plans. Responsible for student accounts' collections and provides timely and accurate collections reports. Provides frequent follow up by email and telephone to ensure proper collection of past due accounts. Communicates with supervisor and Controller the results of billings and collections. Assist with the student enrollment contract process and timeline. Coordinates contract hold releases, partially enrolled follow-ups with the Dean of Students office. Helps to maintain the enrollment database. Assist with the uploading and releasing of enrollment contracts in online document retention library (Docfinity) Processes daily financial bank deposits and associated cash receipts. Reviews, processes, and distributes daily transactions posted to the bank account (wires, ACH credits, ACH debits, return items); process associated daily cash receipts on the School's financial system. Processes payments and transfers on student's Choate Debit Card (Odin) system. Prepares monthly and year-end AR reconciliations and journal entries; process journals in financial system. Set up and maintain all departmental billing templates. Maintains current and historical contract, diploma and transcript holds lists. Calculates premiums for tuition insurance, prepares insurance claims for students on leave of absence or those who withdraw, and refunds to the families. Provides back up for the Accounting Assistant positions (Accounts Payable). Provides backup for all other functions of the Financial Office. Maintains a current operational / training manual for the Accounting Administrator position, trains other personnel as back-up. Miscellaneous billing and payment processing for other school related events. Assists in other areas and projects of the Financial Office as deemed necessary. RequirementsEducation: High School Diploma or equivalent required. College level accounting classes and/or Associates Degree preferred. Prior experience: Minimum of 5 years related experience with experience in account reconciliation, and an understanding and working knowledge of accounting. Specialized training in: Technical expertise: intermediate to advanced skill level with Excel, Word, and database management. Excellent written and verbal communication skills. Other Key Competencies: Strong customer service orientation with both internal and external contacts. Strong analytic and critical thinking skills with attention to detail and ability to problem solve. Strong interpersonal skills with the ability to collaborate and work effectively with various constituents. Interpersonal skills - must display a high level of tact, diplomacy and professionalism as well as ability to maintain confidential information. Excellent organizational skills with the ability to meet a variety of deadlines. Ability to work independently and take initiative to solve problems. Willingness to discuss difficult situations with families and key constituencies.

Created: 2026-03-07