MS Dynamics Power Platform Architect

Job Description: The MS Dynamics Power Platform Architect is responsible for designing, developing, and delivering scalable and highly available Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. This role requires deep technical expertise, strong client-facing capabilities, and leadership experience to drive architecture, integrations, cloud deployments, and DevOps practices. The ideal candidate will lead technical workshops, design enterprise-grade solutions, and ensure alignment with product roadmaps and best practices. Requirement/Must Have: Minimum of 12 to 14 years of experience in Dynamics 365 Customer Engagement and Power Platform. Strong experience with Dynamics 365 Sales and Customer Service modules. Experience setting up Power Platform Center of Excellence and supporting citizen developers. Hands-on experience with Copilot Studio, AI Builder, AI Foundry, and agentic capabilities. Experience designing solutions in a Service-Oriented Architecture environment. Experience with middleware tools, preferably MuleSoft. Experience in Dynamics 365 online and on-premise implementations, including prior versions. Experience designing highly available and scalable Dynamics 365 architectures. Hands-on development experience with C#, JavaScript, MS SQL, MS CRM SDK, MS Developer Toolkit, and SSRS. Strong knowledge of integration architecture and mapping integration patterns to functional use cases. Experience integrating MS CRM with third-party systems using middleware tools, REST APIs, OData, Web APIs, and SSIS packages. Experience using Azure services such as Azure Functions and Service Bus for integrations. Experience building PCF controls, Power Apps, and Power Automate integrations. Experience in data migration, data analysis, data mapping, and data harmonization using out-of-the-box and third-party tools. Experience with Azure Data Factory preferred. Experience in reporting architecture using SSRS and Power BI. Understanding of security models, connectivity, and cloud resource management. Experience setting up DevOps pipelines for CRM systems using standard DevOps tools. Exposure to cloud-based information management strategy and deployment. Experience in Agile methodologies. Responsibilities: Facilitate detailed solution design based on business requirements and support construction and deployment. Lead technical workshops with business and technology partners to design architecture solutions. Design scalable and upgradable customizations aligned with product roadmaps. Provide technical leadership and accountability for end-to-end solution delivery. Lead technical efforts for pre-sales engagements and develop proofs of concept. Implement integration strategies across upstream and downstream systems. Manage cloud platform resources and ensure secure and reliable connectivity. Drive best practices for scalable and maintainable enterprise solutions. Skills: Enterprise CRM architecture and solution design. Integration architecture and middleware expertise. Cloud platform resource management and security models. DevOps pipeline implementation for CRM platforms. Strong analytical and problem-solving abilities. Independent thinking with a solution-driven mindset. Strong communication and client engagement skills. Good to Have: Knowledge of Dynamics 365 features such as Sales Insights, Customer Service Insights, and Customer Voice. Exposure to financial services or banking domain. Certifications: Microsoft Dynamics 365 for Sales certification preferred. Microsoft Dynamics 365 for Service certification preferred. Microsoft Dynamics 365 for Customizations certification preferred. Qualification And Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Relevant Microsoft certifications preferred.

Created: 2026-03-04