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Shift Manager

Green Lantern Pizza - Shelby, MI

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Job Description

Our new Shelby Township Carryout & Delivery Store is seeking a Shift Manager candidate who is motivated, team-oriented, friendly, dependable, and has the drive to provide excellent service in a high-paced Pizza restaurant! Put your application in and join our family of serving the Best Pizza in Town since 1955!! Summary of Position: • Understand completely all policies, procedures, standards, specifications, guidelines, and training programs. • Assist in opening and closing the store as well as team member training to ensure that all team members can execute food quality consistency that meets company labor cost, cleanliness, & efficiency standards. • Ensure that all food and products are consistently prepared and served according to the Green Lantern's recipes, portioning, cooking, and serving standards. • Achieve company objectives in service, quality, the appearance of facility and sanitation, and cleanliness through training of team members and creating a positive, productive working environment. • Make on-the-spot organizational decisions to ensure the highest possible quality & performance & service standards. • Assist in handling guest issues & complaints to ensure guest satisfaction while gathering customer feedback information to share with their team members & upper management. • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection & ensure all equipment is working properly by following the companies Daily Operations Procedures. • Ensure all team members are compliant with attendance, uniforms, station clean-ups & closing procedures and will be available if team members do not show up for work. • Be knowledgeable of Green Lantern policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. • Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the Green Lantern, team members, and guests. • Provide advice and suggestions to Management or Ownership. • Execute any duty or task assigned by Management or Ownership. Qualifications: • Be able to communicate clearly and directly. • Have knowledge of service and food and beverage, generally involving at least three years of restaurant operations and/or shift management positions. • Possess excellent basic math skills and have the ability to operate a cash register or POS system. • Be able to work in a standing position for long periods of time (up to 5 hours). • Be able to reach, bend, stoop and frequently lift up to 50 pounds. • Must have the stamina to work 40 - 50 hours per week and up to 60 hours per week when needed.

Created: 2026-03-04

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