Research & Electronic Services Specialist

Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success. Job Description Summary: Faegre Drinker has an opportunity for a Research & Electronic Services Specialist to work in our Chicago, Dallas, Denver, Florham Park, Minneapolis, New York City, Philadelphia, Washington, D.C., Wilmington or downtown Indianapolis office. In this role, you will provide research assistance, troubleshoot and report on electronic resources, manage and maintain the local library collection, and create documentation for supported resources and applications. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients. Job Description: What you would do: Responds to and manages requests for a wide range of documents, including court filings, corporate records from US Secretaries of State, articles with proper copyright permissions, and other document delivery/interlibrary loan (ILL) needs such as historical regulatory materials and firm collection books Handles requests and maintenance for various alerts Maintains up-to-date knowledge of resource platforms and emerging technologies, including AI tools, through regular training and industry news Ensures proper operation of electronic resources and administrative systems by investigating reported issues, collaborating with vendors, librarians, technology staff, and end-users to identify and resolve problems, and serving as the primary liaison with vendors for script maintenance, software upgrades, and reporting capabilities Responsible for collecting, maintaining, and distributing usage statistics and management reports Special projects and other duties as assigned What is expected: Ability to problem-solve Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference) Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate Willingness to be flexible with time and adjust to a changing work environment Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation in a collaborative environment Ability to use sound judgment and discretion in dealing with highly confidential information Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations What we offer: Flexible, hybrid working environment for work-life success Opportunity to participate in firm-sponsored volunteer events Wellness programming with personalized content and activities Professional environment and the opportunity to work with experts at the top of their fields Variety of health plan options, as well as dental, vision and 401(k) plans Generous paid time off The anticipated initial hourly rate for someone who is hired into this position is $32.67 - $36.52/hour based on a 37.5 hour a week schedule. Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is a non-exempt role paid on an hourly basis with a 37.5-hour schedule work week. The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan. What is required: Bachelor's degree 1 - 3 years of law library experience Demonstrate proficiency in standard PC applications and ability to quickly learn new technologies Master's degree in library and information science is preferred Apply now if you are ready to join the Faegre Drinker team! Application Deadline: March 6, 2026 Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination. In compliance with Colorado state law, you have the right not to identify your age, including by not disclosing your date of birth or dates of attendance or graduation, to us as part of your application and hiring process. You may redact this information (i.e., age, date of birth, and dates of attendance / graduation) from your application and related materials. If you choose to redact this information, please do so in a manner that allows us to read the other data on the applicable document(s) (e.g., if redacting the year you graduated from your transcript, please ensure other items on your transcript are legible). Notice to Recruiters and Staffing Agencies: Faegre Drinker Biddle & Reath (and any subsidiary) has an internal recruiting department and does not accept unsolicited resumes.

Created: 2026-03-04