Administrative Assistant

Position Overview The Sales Coordinator plays a vital role in supporting the hotel's sales and events team while gaining hands-on experience in the fast-paced world of hospitality. This position is ideal for someone who is eager to grow a career in hotel sales, event planning, or hospitality management. As a Sales Coordinator, you'll work alongside experienced leaders, collaborate with multiple departments, and gain the skills needed to advance into sales manager or event planning roles. Key Responsibilities Support the sales team with booking and coordinating weddings, meetings, conferences, and other events hosted at the hotel. Respond promptly and professionally to client inquiries, providing accurate information about hotel services, packages, and amenities. Maintain consistent communication with clients via phone and email, ensuring questions are answered and event details are confirmed. Assist in preparing sales proposals, contracts, presentations, and banquet event orders (BEOs). Prepare and distribute reports, client correspondence, and internal documentation. Manage group room blocks and reservations in coordination with the reservations team. Collaborate with internal departments-including banquet, catering, housekeeping, accounting, and reservations-to ensure seamless event execution. Utilize hotel sales and event software (e.g., CI/TY or equivalent) to track leads, record client interactions, and generate event orders. Perform administrative duties such as filing, data entry, scheduling, and maintaining office supplies. Provide support to the Hotel Leadership Team on special projects and initiatives as assigned. Qualifications Previous experience in hospitality, sales, or administrative support preferred. Strong organizational and multitasking skills with attention to detail. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite; experience with sales/event management software (such as CI/TY) a plus but not required Ability to work collaboratively with multiple departments and deliver exceptional service under deadlines. A positive, professional attitude with an interest in developing a career in hotel sales, events, or hospitality management.

Created: 2026-03-04