Technical Manager

DescriptionPosition Summary • A professional individual who will assist our sales team and provide technical support and assistance to customers who use our raw material offerings. • Communicate with our customers and supplier partners in person, phone and email to understand their needs, issues and bring solution-based proposals. • Troubleshoot and resolve technical problems and provide recommendations for improvement. • Prepare and deliver technical reports, presentations, or demonstrations to customers or management. • Provide training and guidance to customers and our sales team in the CASE markets with an emphasis on Dow Coating Materials binder polymers and additives for coatings and paints. Essential Tasks of the Position • Maintain records of customer interactions, transactions, and feedback. • Stay updated on the latest trends, developments, and regulations in the chemical industry. • Collaborate with sales, marketing and research teams to provide feedback, insights, or suggestions for product development or enhancement. RequirementsEducation • Candidate should have a bachelor's degree in chemistry or a related field. Experience • Relevant work experience is required, paint and coating formulating knowledge is preferred. Polymer synthesis. Knowledge/Skills Intermediate level of expertise in MS Office and Contact Management Software Excellent verbal and written communication abilities Ability to maintain professional conduct that always exemplifies the corporate policies, particularly when interacting directly with internal and external customers. Ability to handle sensitive information with confidentiality and discretion. Detail oriented with strong, accurate clerical skills. Proficient at multi-tasking Highly motivated • Strong technical, analytical, and problem-solving skills Competencies • Ability to work independently or as part of a team. • Ability to travel to customer and principal sites or other locations as needed. • Capable of traveling by plane or car to customer sites, 50% travel is required. Physical Requirements Satisfactory motor skills relevant to position Ability to sit for extended periods of time. Ability to lift to twenty-five pounds.

Created: 2026-03-04