Network/Operations - Technical Support - Sr

Job Description:physical attendance ONSITE 5 DAYS PER WEEK in Richmond (Knolls location); shift hours = Monday through Thursday (7:30AM EST to 5:00PM EST) and Friday (7:30AM EST to 11:00AM EST)POSSIBILITY (no guarantee) to extendno possibility to convertConfiguration Center/Asset Management Specialist Responsibilities: Daily focus on delivery deadlines Attention to detail Asset Management responsibilities to include: Ability to lift 30+ lbs Ability to self-start Work independently and with a team Unboxing/reboxing of hardware to image Prepare laptop/desktops for imaging Inventory control/audits Professional written / oral communication skills Basic Qualifications: High School Diploma, GED, or equivalent certification At least 1 year of experience in tech support and administration At least 1 year of remote tech administration and end user support At least 1 year of experience with Windows 10 or later operating systems At least 1 year of experience with ticketing systems and reporting tools (ServiceNow) Preferred Qualifications: Associate's Degree in Information Systems, Computer Science, or military experience 1+ years of SCCM experience 1+ years of WindowsOS experience 1+ years of experience with Active Directory services 1+ years of experience with virtualization technologies 1+ years of macOS experience Windows certification(s) Apple certification(s) EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Created: 2026-03-04