Assisted Living Business Office Director

Job Title: Business Office Director Department: Administration Reports To: Executive Director FLSA Status: Exempt Summary: As the Business Office Manager, you are delegated administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. The primary purpose of your job position is to perform bookkeeping, payroll/employee relations function of the facility in accordance with current acceptable accounting practices, employee laws and regulations. You are encouraged to provide innovative, responsible business operations with the creation of new ideas and concepts that continue to improve resident care, customer service, systems, and process at Providence Living. Duties and Responsibilities include the following. Other duties may be assigned. 1. Plans, organizes, develops, and interprets financial statements and reports, with a high degree of accuracy.2. Possesses strong analytical and organizational skills as required of this position.3. Demonstrates knowledge of and skilled in basic human resource functions to include payroll, assist with training and orientation, employee files set up and maintenance, background checks, basic knowledge of employment law, regulations, and ensure business office standards are met.4. Demonstrates ability to multi-task is essential to this position.5. Possesses high degree of honesty and integrity is required. Maintains the highest standard of compliance of confidentiality and privacy of records, resident information, associate information and personnel communication. Gossip, negative communication and or breaches of confidential information or privacy in any manner is considered a serious infraction which may include termination of employment. 6. Ensures billing is sent out timely, accurately and collected within Providence Living standards. Meets with families to review, discuss and explain invoice and charges as required.7. Collects rent in a timely manner.8. Ensures accurate coding and processing of invoices, expense reports and bills as required and within Providence Living standards. Ensures vendor set up is complete and accurate. Manages monthly spend down for the business office department. Assists and or train leadership team, as needed, regarding budget line items, budget process and spend down form as delegated by the executive director.9. Ensures all new hire forms, processes and procedures are completed. This includes, but not limited to, on-boarding, orientation, hiring and termination documentation and employee file as required by law and regulations. As directed by the executive director, the business office manager may be responsible for completing background checks, reference checks, drug testing, license checks, or other requirements as required for employment or employee files.10. Oversees professional report development and presentations to include, financial reports and audits as required to ensure exceptional quality and compliance within stated standards and goals for your department. Other reports may be required as needed.11. Demonstrates respect and compassion in every interaction to include, resident, family, vendor, co-workers, supervisor, and others.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office Suite, QuickBooks, inventory software, payroll systems, and human resource systems. Education/Experience: Bachelor's degree (B.A./B.S.) from four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience. Must have at least 2 years of Senior Living Experience Certificates and Licenses: • CPA certification a plus Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, talk or hear, and taste or smell. The employee is frequently required to stoop, kneel, crouch or crawl. The employee is occasionally required to stand, walk, and climb or balance. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions, bloodborne pathogens, and bodily fluids. The noise level in the work environment is usually moderate.

Created: 2026-03-04