Training Operations Intern
Proofpoint - Pittsburgh, PA
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Join Our Team at Proofpoint! Proofpoint is a global leader in human- and agent-centric cybersecurity, dedicated to protecting how people, data, and AI agents connect across email, cloud, and collaboration tools. With over 80 of the Fortune 100 and thousands of large enterprises trusting us, we're on a mission to stop threats, prevent data loss, and empower secure work environments. Our Work Culture: At Proofpoint, you will be part of an innovative, global team that is committed to redefining cybersecurity through our BRAVE core values: Bold: We dream and innovate fearlessly. Responsive: We are adaptive to feedback and challenges. Accountable: We deliver results and strive for excellence. Visionary: We focus on future problem-solving. Exceptional: We emphasize execution and impactful outcomes. About the Role: We are seeking a motivated Training Operations Intern to assist in the management of our training delivery operations. In this role, you will learn about learning platform administration, including course building and troubleshooting, progress reporting, and coordination of virtual and classroom training sessions. You will collaborate closely with the Learning Management System (LMS) Administrator and the Training Operations Manager to support our training program's success. Key Responsibilities: Administer our Adobe Learning Management System and perform regular management tasks. Communicate with customers through outbound email notifications regarding courses and program updates. Build training classes, assign students, and adjust schedules in the LMS as needed. Troubleshoot learner login and course playback issues. Prepare for instructor-led classes, including managing class rosters and enrollment requests. Generate and deliver training completion reports to internal and external stakeholders. Identify opportunities to enhance customer experience and improve process efficiency. Qualifications: A keen interest in teamwork and collaboration. Experience with enterprise applications is a plus. Strong technical and analytical abilities, with attention to accuracy. Able to manage multiple tasks in a fast-paced environment. Currently pursuing a bachelor's degree in a related field. Availability to work full-time from June through November 2026 (part-time during fall). Preferred Skills: Basic web skills to update web pages and wikis. Interest in AI automation tools is a bonus. What You'll Gain: This internship offers you the opportunity to become skilled in the operations of an enterprise-level technical training business. You'll develop proficiencies in learning platform management, global operations, and effectively coordinating complex training events. Our Commitment to Diversity: We are dedicated to fostering an inclusive culture that values diverse backgrounds and perspectives. If you require accommodation during the application process, please contact us. How to Apply: If you're ready to contribute to our mission and grow your career, submit your application today – we can’t wait to hear from you! Proofpoint has received numerous awards for workplace excellence and is known for its commitment to career growth and employee recognition. Take the next step in your career and join us in protecting people and defending data in an ever-evolving digital landscape.
Created: 2026-03-04