Linux SME

Linux(L3) Responsibilities Responsible to manage all Linux server hosted on On-prem and clouds. Works with remote support team, vendors, end users, Customer Service Representatives and other technical staff to resolve Linux servers issues. Be responsible for working on critical issues and have ability to provide detail RCA. Be responsible to manage the cluster servers, server Patching and servers builds using the automate tools like BigFix Optimizing and monitoring the system performance. Skill Requirements Proficiency in Linux operating system (RedHat 6/7.x / Suse 11/12.x CentOS) Should have hands on experience managing physical server IBM, HP series and VMware virtual servers. Should have good knowledge on AZURE/AWS/IBM on cloud technologies. Strong knowledge on cluster configuration and administration for Suse cluster, Redhat cluster & GPFS. Experience in managing NFS, FTP/SFTP, NTP DNS servers. Good to have experience on Redhat Satellite/ Suse Manager. Very good knowledge in Linux scripting to automate the daily operation required task. Linux Package Patching Management RPM and Zypper Good to have experience on patching via BigFix tool. Experience building and configuring Linux servers (Physical, virtual and cloud). Should have knowledge Conduct Fallback/Disaster recovery testing. Restoring corrupted file system, Troubleshooting the server related issues. Optimizing and monitoring the system performance with any provided tools or OS utilities like SAR, Top Be responsible for all the operations during the shift and address the escalations. Managing backup and monitoring related reports for the servers and work with respetive teams for any issues. Should be good in the ITIL process management like Incident, Request, Change and ServiceNow ticketing tool. Soft Skills Excellent communication and conversation skills (Verbal and Written) Good documentation skills Should have a great customer handling skills Able to handle unforeseen situations High level of acceptance

Created: 2026-03-04