Transformer Technician
IES Communications - Massillon, OH
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Job Title: Transformer Technician Status: Hourly / Non-Exempt Reports To: Department Manager Primary Responsibility: The Transformer Technician is responsible for the service, repair, and testing of transformers both in the workshop and at customer sites. This role includes project supervision, installation, start-up, service, testing, and ensuring customer satisfaction. The technician must complete these activities on time and within budget while ensuring the highest quality and safety standards. Responsibilities / Duties: Perform field and in-house transformer activities on oil-filled and/or dry-type transformers. Ensure tasks are completed using all necessary safety procedures and equipment. Work overtime and weekends as needed to meet customer needs and company objectives. Communicate with personnel to analyze work requirements, operational procedures, and areas for improvement. Provide technical support to customers and shop/field personnel as necessary. Perform standard electrical testing, including Doble, Winding Resistance, TTR, and Insulation Resistance. Demonstrate expertise in one or more of the following areas with limited guidance: Untanking/Tanking of core and coils Re-gasketing Core iron unstacking/stacking Removal/installation of coils Lead assembly and/or tap changers Perform oil processing/handling with limited guidance. Maintain professionalism when interacting with customers, employees, vendors, and service providers. Adhere to and promote all quality, safety, and environmental procedures while reporting any noncompliance. Support special projects assigned by management, which may become part of primary responsibilities. Measures of Success: Department efficiency, including low rework and warranty costs, manpower utilization, and work completion within estimated hours. High levels of customer satisfaction. Meeting or exceeding customer expectations. On-time completion of projects and service reports. Minimum Education None Minimum Years of Experience 2-4 Specific Qualifications Qualifications: High school diploma required. In-depth knowledge of transformer repair and field service experience. Experience in field service, transformer repair, and project management. Proficiency in Microsoft Excel and Word. Strong customer interface skills. Detail-oriented with effective oral and written communication skills. Hardworking and able to direct personnel in a positive manner to achieve company objectives. License Required No Job Locations US-OH-Massillon Company Overview Why IES Infrastructure? IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you're overlooking other significant factors - work environment and employee benefits. We offer a friendly, team-work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family. Health & dental insurance Group life & accidental death & dismemberment insurance Supplemental life insurance Voluntary accident insurance Company Paid Disability insurance (short and long-term) Vacation and holidays 401k Company CultureCommitment to Excellence - Consistently exceeds expectations. Honesty and Integrity - Strive to do what is right and do what we say we will do. Safety - Create a safe working environment in all operating locations. Respect -Honor the rights of all involved. Communication - Communicate clearly and directly with all involved. Employee Satisfaction - Create employee opportunities for growth and development. Innovation and Creativity - Apply creative ingenuity to make us better, faster, and first. Resiliency - No obstacle will stop us from accomplishing our goals. Teamwork - Above all else, work together as one team and one group of professionals. All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record. EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify/IES participa en el programa E-Verify E-Verify Information/ Información sobre E-Verify English/Español Right to Work/Ley de Derecho al Trabajo English/Español
Created: 2026-03-04