Equal Opportunity Specialist 1

Salary: $51,971.00 - $79,062.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2026-43431-05221 Department: Department of Labor & Industry Division: LI Off of Eql Optnty Opening Date: 02/25/2026 Closing Date: 3/10/2026 11:59 PM Eastern Job Code: 05221 Position Number: 00060675 Union: Non-Union Bargaining Unit: A3 Pay Group: ST06 Bureau / Division Code: 00123008 Bureau / Division: Department of Labor & Industry, Office of Equal Opportunity Worksite Address: 651 Boas Street City: Harrisburg, Pennsylvania Zip Code: 17121 Contact Name: Felicia Newbury Contact Email: THE POSITION Are you passionate about promoting equality, diversity, and nondiscrimination in the workplace? The Department of Labor & Industry is eager to welcome an Equal Opportunity Specialist 1 to assist with administering equal opportunity (EO) and non-discrimination programs, Limited English Proficiency (LEP) plans, and related initiatives within the department. This position is responsible for monitoring, investigating, and supporting compliance of workforce development programs and projects that receive federal or state funds. Bring your investigative skills, sound judgement, and passion for inclusion to a role that truly makes a difference! DESCRIPTION OF WORK In this role, you will assist senior level specialists with monitoring and enforcing laws and regulations related to EO and discrimination in employment. Work involves analyzing, processing, and resolving complaints from individuals who believe they have been discriminated against on the basis race, color, national origin, limited English proficiency, age, sex, or disability. You will be responsible for meeting with complainants, conducting initial interviews, determining the depth and breathe of the investigation, as well as identifying witnesses or documentation relevant to the investigation. You will also have the opportunity to develop and participate in the delivery of training and workshops related to EO, non-discrimination, LEP plans, and disability or pregnancy accommodations. Additional responsibilities include: Conducting on site and remote compliance reviews and audits Compiling and analyzing workforce and client data, and drafting reports of findings Assisting with the development and implementation of the agency's Limited English Proficiency (LEP) plan Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work schedule may be negotiable based on operational needs. Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements: Successful completion of the Human Resource Management Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year as an Equal Opportunity Assistant or Human Resource Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of paraprofessional analytical experience in an equal opportunity or human resource program; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Learn more about our Total Rewards by watching this short ! See the total value of your benefits package by exploring our Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit and click on the benefits box. Eligibility rules apply. 01 Have you successfully completed the Commonwealth of Pennsylvania's Human Resource Management Trainee program? Yes No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 Have you been employed by the Commonwealth of Pennsylvania as an Equal Opportunity Assistant or Human Resource Assistant 2 for one or more years full-time? Yes No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much full-time paraprofessional analytical experience do you possess in an equal opportunity or human resource program? 1 year or more 6 months but less than 1 year Less than 6 months None 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How much college coursework have you completed in business administration, criminal justice, communications, journalism, public administration, pre-law, law, law enforcement, policy, regulatory affairs, human resources, history, psychology, sociology, American studies, African=American studies, political science, racial justice, or diversity, equity, and inclusion.If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 30 credits or more Less than 30 credits None 08 CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 09 WORK BEHAVIOR 1 - CONDUCTS DISCRIMINATION INVESTIGATIONSConducts investigations into allegations of discrimination. Investigations include gathering and reviewing documentation; interviewing complaining parties, witnesses, and alleged offenders.Levels of PerformanceSelect the Level of Performance that best describes your claim. A. I have experience conducting discrimination complaint investigations by gathering and reviewing documentation AND interviewing involved parties. B. I have experience conducting investigations NOT related to discrimination by gathering and reviewing documentation OR interviewing involved parties. C. I have successfully completed college coursework related to civil rights law, discrimination, or equal employment opportunity. D. I have NO experience or coursework related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience conducting investigations - include to what topic it pertains. Specify if you gathered information or interviewed involved parties. 11 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 12 WORK BEHAVIOR 2 - REVIEWS AND ANALYZES INFORMATIONGathers, reviews, and analyzes documentation such as complaint forms, witness statements, personnel documents, legal documents, etc. for determination of violations of EEO policies Levels of PerformanceSelect the Level of Performance that best describes your claim. A. I have experience reviewing and analyzing documentation related to allegations of discrimination. I was responsible for preparing findings with determinations. B. I have experience reviewing and analyzing documentation related to issues OTHER THAN discrimination. I was responsible for preparing findings with determinations. C. I have experience reviewing and analyzing documentation on ANY issue. I communicated my findings to someone else to make determinations. D. I have successfully completed college-level coursework related to analytics, logistics, statistics, or research methods. E. I have NO experience or education related to this work behavior. 13 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. The type(s) of documents you reviewed and analyzed. Your experience making determinations. Your experience communicating findings. 14 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 15 WORK BEHAVIOR 3 - WRITTEN COMMUNICATIONWrites analytical reports and witness statements related to discrimination complaint investigations. Enters notes documenting activity into an electronic case management system. Composes documents such as emails, letters, and reports to record information, respond to correspondence, or disseminate information. Levels of PerformanceSelect the Level of Performance that best describes your claim. A. I have experience writing analytical documents. I was responsible for the final document that conveyed customized information to the intended recipients. B. I have experience drafting analytical documents; however, someone else was responsible for the final version that conveyed customized information to the intended recipients. C. I have experience writing documents to provide information to the intended recipients. I did not include an analysis of the content. D. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications. E. I have NO experience or coursework related to this work behavior. 16 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience writing reports - include your level of responsibility. 17 CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 18 WORK BEHAVIOR 4 - PROVIDES TECHNICAL ASSISTANCE/CUSTOMER SERVICEProvides guidance and technical assistance to commonwealth employees, applicants for employment, entities that do business with the commonwealth, and the public regarding EEO policies and procedures, including processes related to discrimination complaints. Provides information and appropriate responses to inquiries regarding program areas. Utilizes customer service skills when dealing with adversarial situations. Levels of PerformanceSelect the Level of Performance that best describes your claim. A. I have experience providing guidance and technical assistance to others regarding requirements or procedures and complaints. I was responsible for diffusing adversarial situations. B. I have experience providing guidance and technical assistance to others regarding requirements or procedures. When dealing with adversarial situations, I escalated these concerns to another person. C. I have successfully completed college-level coursework related to communications, civil rights law, discrimination, equal employment opportunity, and conflict resolution. D. I have NO experience or coursework related to this work behavior. 19 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience providing technical assistance/customer service. Your specific duties and responsibilities. 20 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours Required Question

Created: 2026-03-04