Five9 Cloud Developer AI Digital Chicago IL Hybrid

Required Qualifications Experience: 5+ years in Contact Center as a Service (CCaaS) environments, with strong AI and automation experience. Five9 Expertise: Deep hands-on experience with IVR scripting, dialog design, routing logic, and Five9 Studio. Technical Skills: Strong proficiency in JavaScript and RESTful APIs. Digital Channels: Experience working with modern messaging platforms such as WhatsApp, Web Messenger, and SMS. Education: B.E./B.Tech/MCA or equivalent in Computer Science or a related field. Preferred Qualifications Experience in global contact center deployments. Strong understanding of conversational AI design principles and NLP fundamentals. Prior experience in a client-facing or lead developer role.

Created: 2026-03-04