Venue Manager

VENUE MANAGER JOB DESCRIPTION 828 Venue Management Company is the nation’s fastest growing network of inspiring event venues with unique concepts that attract events of all types. 14TENN launched in 2019, in the Nations neighborhood of Nashville, Tennessee.828 has eight locations in seven different states nationwide. As a company we enjoy a dynamic and exciting work environment, continued learning and development, along with the confidence that comes from working for a company with a reputation for exceptional service. We embody a culture that celebrates community and stands for equality and inclusivity day in and day out. If you are motivated, with a passion to celebrate and help others, 828 may be your perfect match.  Playing a vital role on the 14TENN team, the Venue Manager is accountable for supporting all full-time positions at the venue to create capacity, deliver against sales goals across all venue revenue streams, as well as the overall operational success of the venue. The Venue Manager is able to support the client relationship from initial inquiry through event day to ensure a positive brand image & seamless event experience. This role can support with sales, events, and clients, including staffing, beverage operations, tours, and event day. ESSENTIAL DUTIES & RESPONSIBILITIES Support team efforts in monthly sales targets for space, planning, goods & decor, and beverage Oversee the sales cycle from client inquiry to final booking, as well as prospecting to develop potential new leads and clients Onsite for tours, events, site visits and Walkthrough Wednesdays, and rehearsals as scheduled Participate in team meetings to discuss event schedules, client interactions, and workflows Ensure prompt, friendly service according to company guidelines, including response to client and company emails within one business day Leverage CRM and event management software to execute and manage client services, appropriate internal & external event forms & deliverables, and internal documents Assist with venue property support to address cleanliness, wear & tear, repairs, and maintenance; replenish supplies inventories as needed Assist with venue & beverage inventory, including ordering and receiving of supplies, tools, rentals, product and consumables Partner with the Beverage & Event Manager & Client Concierges to assist with booked client deliverables, walkthroughs, etc.  Complete assigned venue booked client administrative tasks Complete ad hoc requests and/or projects from other 828 Venue Management Company departments   Cross-position Support: Ad-hoc tasks and support for any full-time venue position in market, including assisting with sales efforts, events, or operations as needed SKILLS & REQUIREMENTS: Preferred experience in event sales, venue operations, and coordination Ability to crowd control, and regularly mediate stressful situations Availability on evenings, weekends, and Wednesdays (team office day) required  Must be at least 21 years of age Google Applications knowledge  Appropriate and up-to-date local alcohol certification(s) required  Embraces new technologies and softwares  Strong written and verbal communication skills  Ability to troubleshoot problems with immediate resources, multi-task, and delegate Passion for and ability to recruit, develop, manage and motivate team members Must have reliable transportation, cell phone and working computer Must be able to stand for long periods of time Must wear professional business attire during events Ability to regularly lift and/or move up to 50 pounds Appropriate and up-to-date local alcohol certification(s) required A minimum of 40 hours per week is expected; as Venue Manager, flexibility and responsiveness outside of standard business hours may be needed COMPENSATION: ·       Base salary, paid bi-weekly, determined by experience ·       Position is eligible for monthly incentives  ·       Percentage coverage of company offered health insurance plans  ·       Relocation reimbursement is not offered At 828, we are committed to unlocking unique and memorable experiences for ALL. We are proud to be an equal employment opportunity employer and are committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Created: 2026-03-04