Administrative Coordinator - Service Scheduling & ...

Client Success Coordinator Location: On-site - Boca Raton, FL Schedule: Monday-Friday | 8:00 AM-5:00 PM Assignment Length: 3-Month Contract Our client within the waste and recycling industry is seeking a Client Success Coordinator to support service delivery operations following a recent acquisition. This role is critical to restoring service levels by coordinating schedules, managing customer service requests across assigned service areas (wards/routes), and supporting dispatch operations in a fast-paced, high-volume environment. The Client Success Coordinator serves as a key point of contact between clients and internal operations teams, ensuring service accuracy, timely resolution, and a positive customer experience. Key Responsibilities Coordinate and schedule waste and recycling service requests across designated service areas (wards/routes) Act as a client-facing support partner, ensuring service issues and requests are addressed efficiently Support dispatch operations by confirming service timing, route assignments, and updates with internal teams Accurately process service changes, cancellations, and account updates in internal systems Maintain organized and detailed records of client interactions, service requests, and scheduling activity Collaborate with operations, dispatch, billing, and customer service teams to resolve issues and improve service outcomes Assist with billing, collections support, and related documentation as needed Prepare reports and provide administrative support to help reduce service backlogs and improve operational performance Qualifications High school diploma or equivalent 2+years of experience in customer service, administrative support, service coordination, scheduling, or data entry Strong customer service mindset with the ability to manage client concerns professionally Proficiency with Microsoft Office (Outlook, Excel, Word) Bilingual (Spanish/English) Work Environment On-site administrative office adjacent to operational teams Fast-paced, collaborative environment supporting client service and dispatch functions Parking available on campus (allow 10-15 minutes walking time) Access to on-campus amenities including restaurants and break room Job Type & Location This is a Contract position based out of Boca Raton, FL. Pay and Benefits The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Boca Raton,FL. Application Deadline This position is anticipated to close on Mar 12, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Created: 2026-03-04