Clerk 3 - Scheduler - Local Government

Salary: $29,035.50 Annually Location : Wayne County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2026-43643-L0013 Department: Local Government Division: AN Wayne Co Aaa Opening Date: 02/26/2026 Closing Date: 3/11/2026 11:59 PM Eastern Job Code: L0013 Position Number: 80001252 Union: Non Union Bargaining Unit: LG Pay Group: LG Bureau / Division Code: 88212764 Bureau / Division: Transportation - Area Agency on Aging Worksite Address: 323 Tenth Street City: Honesdale, Pennsylvania Zip Code: 18431 Contact Name: Tina Temple Contact Phone: 570.253.4262 Contact Email: THE POSITION Would you like to expand your administrative skills? Are you looking for a challenging, rewarding career where you can positively enhance the lives of others in the community? Join the Wayne County Area Agency on Aging (AAA) Transportation Department to experience the satisfaction of public service while enjoying a professional career. Apply to this exciting opportunity today! DESCRIPTION OF WORK This position is responsible for clerical and technical work involving the scheduling, coordination, and support of transportation services for the Wayne County Transportation System. Work includes preparing driver manifests, maintaining consumer and trip data, coordinating vehicle maintenance, and supporting daily operations. Duties are performed in accordance with federal, state, and local regulations, and County policies, under the supervision of the Transportation Director and/or Operations Manager. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. May have irregular hours, including evenings and weekends. Some travel in and out county for meetings. Telework: You will not have the option to telework in this position. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONSMinimum Experience and Training Requirements: Six months as a Clerk 2, and education development to the level of high school; or One year of progressively complex clerical experience and completion of high school; or Six months of moderately complex clerical experience and completion of a post high school business curriculum; or Any equivalent experience and/or training which provided the required knowledges and abilities. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency, You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. A conditional offer of employment will require a drug screening. This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 AAA - The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older? Yes No 02 Have you been employed by a Pennsylvania local government agency in a civil service covered position as a Clerk 2 for six months or more full-time? Yes No 03 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 04 How many years of full-time moderately complex clerical experience do you possess? 6 months or more Less than 6 months None 05 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 06 How much college coursework have you completed?If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. 30 credits or more 15 but less than 30 credits Less than 15 credits None 07 CS-INSTRUCTIONS V2 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our Yes 08 WORK BEHAVIOR 1 - GATHERS INFORMATION Gathers and reviews information to verify clients' personal and family information. This may include contacting clients, reviewing clients' personal documents, or extracting data from electronic databases. Levels of PerformanceSelect the Level of Performance that best describes your claim. A. I have experience interacting with clients to gather personal information, AND I have experience gathering and compiling information from paper or electronic records. B. I have experience interacting with others to gather ANY information, AND I have experience gathering and compiling information from paper or electronic records. C. I have experience interacting with others to gather ANY information, OR I have experience gathering and compiling information from paper or electronic records. D. I have successfully completed college-level coursework related to research methods, investigative techniques, interviewing, communication, counseling, or public speaking. E. I have NO experience or training related to this work behavior. 09 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience interacting with others to gather information. Your experience gathering and compiling information from paper or electronic records. The type(s) of information you gathered. 10 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 11 WORK BEHAVIOR 2 - WRITE LETTERS AND PREPARE FORMSWrites narrative letters or memos requesting information or documentation from clients, providers, or cooperative agencies. Completes mandated forms. Levels of PerformanceSelect the Level of Performance that best describes your claim. A. I have experience writing customized narrative letters or emails. I was responsible for developing the body, format, and content of the letters to accurately reflect the individual situation. B. I have experience completing forms or I have experience editing fields in pre-established letter or email templates and generating communications. I did NOT develop the original template. C.I have successfully completed college-level coursework related to written communication, business writing, or technical writing. D. I have NO experience or training related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience writing customized narrative letters or e-mails. Your experience completing forms or editing fields in pre-established letter or email templates to generate communications. Your level of responsibility. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours 14 WORK BEHAVIOR 3 - MAINTAINS FILE AND LOGS Organizes and maintains files and logs. Monitors and documents the request and receipt of required documentation. Follows up with responsible parties to resolve issues and ensure profiles are complete. Levels of PerformanceSelect the Level of Performance that best describes your claim. A. I have experience maintaining a case log in which I documented communications and other actions or information relevant to each case. I tracked the status of each case, followed up on unresolved issues, and determined when conditions were met to warrant escalation or completion. B. I have experience reviewing records (i.e., forms, files, logs, etc.) to ensure they were complete. C. I have experience documenting information into a spreadsheet, database, or other information tracking system. D. I have NO experience or training related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. The name(s) of the employer(s) where you gained this experience. Your experience documenting information into a spreadsheet, database, or other case tracking system. Your experience reviewing records to ensure completion. Your experience following up on unresolved issues and determining when conditions are met to warrant escalation or finalization. Your level of responsibility. 16 CS-EDUCATION If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. College/University Course Title Credits/Clock Hours Required Question

Created: 2026-03-04