Resort Experience Executive Administrative Assistant

Job DescriptionThe Executive Administrative Assistant role is a full-time position that facilitates the administrative needs of the Retail and Resort Experience division. This position will report to the Executive Director of Retail & Resort Experience and will assist with daily operations vital to creating an unforgettable guest experience. Duties will include researching retail markets, analyzing trends, providing advice for reaching targeted markets, oversight of the Shop Fairmont Scottsdale online store, as well as administrative needs.Reports to Executive Director of Retail & Resort Experience, responsibilities and essential job functions include but are not limited to the following:Selling Effectiveness: Contribute to retail and resort experience goals by: increasing sales, improving profits and creating retail brand awarenessMaintain and grow a highly satisfied, loyal customer baseDevelop online retail shopping experience initiativesImplement company selling strategies Live the Culture: Ensure prompt and courteous service is extended to internal, external customers and vendorsMaintain online retail store environment focused on consistently delivering exceptional shopping experiencesMaintain consistent focus on delivering engaging customer experiences through @shopfairmontscotsdlAccountable for observing and practicing department/resort policies and proceduresPromote culture of support, respect and development amongst colleagues Operational Excellence: Set strategic direction for retail marketing across Fairmont Scottsdale Princess in collaboration with Executive Director of Retail & Resort ExperienceConduct retail market research and analyze trends to identify new opportunitiesTrack, and analyze retail marketing programs across @shopfairmontscotsdl social media accountsAdminister following operations for Executive Director of Retail & Resort Experience: arranging appointments, correspondence, financial spreadsheets, expense tracking, and calendar managementProvide clerical duties as required (i.e.: typing, filing, etc.) for Executive Director of Retail & Resort Experience with check requests, expense reports, and Birchstreet entriesAttend, record, and distribute meeting minutes as neededAll other duties as assigned Qualifications: Qualifications 2+ years Previous Administrative ExperienceMinimum of Associates Degree in Related FieldMust be Fluent in Excel, Word, Power Point, Outlook, ShopifyPrevious Resort Experience Preferred Have demonstrated success in the following areas: Task Management and PrioritizationExcellent Communication and Organizational SkillsStrong Attention to Detail 1-2 Years of the following Experience Required: Editing and CopywritingProject and Content Management Additional InformationYour team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! / #BELIMITLESS

Created: 2026-03-04