SECURITY SERGEANT - HOSPITAL SECURITY

Status: PRN - As Needed Shift: 2230 - 0700 hours Exempt: No Other information: Other Information 1. Previous Experience Required: High School diploma required, or equivalent Prefer 1-3 years previous supervisory experience in Security field or customer service Specialized or Technical Education Required: Must attain IAHSS Basic and Supervisor certifications within 3 months of hire into position. Incumbent will be trained as required, attend in-services and meetings as required Must exhibit excellent communication skills (oral and written) Must possess the ability to think on one's feet and make quick decisions Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc Physical Demands: Strength: Heavy • Push: Frequently • Pull: Frequently • Carry: Frequently • Lift: Frequently • Sit: Occasionally • Stand: Frequently • Squat: Occasionally • Kneel: Occasionally • Forward Bend: Frequently • Stairs: Frequently • Walk: Constantly Responsibilities: Responsibilities 1. Responsible for supporting the Security Lieutenant in leading his/her assigned shift 2. When assigned by Security Department leadership, will be available to perform the duties of a Security Officer. Will be allowed to wear Sergeant insignia at all times. 3. Briefs Security officers on upcoming shift activity, when requested 4. Leads and monitors staff assigned to his/her shift, when requested 5. Responsible for monitoring the electronic surveillance equipment, when requested 6. Responsible for proximity access control system, when requested 7. Assisting Security Department leadership with annual evaluations of staff, when requested 8. Responsible for initial evaluation training development and written compliance exam for officers assigned to his/her shift, when requested 9. Responsible for monitoring required license and certificates of officers assigned to his/her shift 10. Monitor recertification in required courses, when requested 11. Participate in interviews with applicants and make recommendations to Security Department leadership, when requested 12. Inspects uniforms and notes any discrepancies 13. Gives officers post assignments and schedule for meals/breaks 14. Inspects radios for operation problems 15. Interacts with Nursing Supervisor to resolve problems 16. Inspects security equipment and video surveillance equipment and reports problems to Security Manager 17. Supervises work of Security Officers, Dispatchers assigned to his/her shift. In addition, resolves any shift problems or conflicts, when requested 18. Is responsible for ensuring adequate staff daily and report any issues to Security 19. Is flexible and able to work when shifts are short of personnel 20. Is responsible to assist Security Department leadership in the preparation of monthly shift schedules, when requested 21. Reviews shift reports and follows up with officers to ensure compliance with shift requirements 22. Encourage personnel to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns 23. Participates in formal disciplinary actions against security personnel, when requested 24. Participates in training programs as directed by the Security Department leadership 25. Completes reports as requested in a timely manner 26. Recommends operational improvements to Security Department leadership 27. Attends meetings and conducts in-services as directed 28. Conducts security patrols and other duties in rotation with officers on each shift 29. Monitors security forms and equipment inventory to ensure that sufficient quantities are available 30. Is open and accessible to personnel under his/her supervision 31. Fairly/consistently enforces all hospital and departmental policies and procedures 32. Sets a positive example for personnel to follow 33. Has the ability to communicate effectively through writing skills 34. Has the ability to communicate effectively orally 35. Discusses problems/concerns with Security Department leadership 36. Shows competency in applying correct and effective crises prevention and intervention techniques 37. Shows competency in understanding distinctions between administrative and clinical seclusion and restraint 38. Shows competency in varying interaction techniques based on age of patient 39. Shows competency in performing "Morgue Access" and "Release of Bodies" according to training guidelines 40. Shows competency in performing :Patient Valuable Collection" according to training guidelines 41. Supervises after hour courier functions, as needed 42. Performs all other duties as assigned 43. Follows North Oaks Health System's compliance programs and all federal and state regulatory guidelines 44. Ensures reports are written in a timely manner and proper follow-up conducted 45. Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected 46. Ensures valuable are accounted for and secured upon receipt Examples of specific decision routinely made Analyzes incidents and decides action to be taken Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly Releases valuables to non-family members or next of kin Disposition of remains Reviews reports for accuracy and offers suggestions, improvements, etc.

Created: 2026-03-04