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Body Shop Estimator

Jenkins Collision Center of Ocala - Ocala, FL

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Job Description

Job Summary: The Automotive Collision Estimator is responsible for writing body shop damage estimates, negotiating with insurance adjusters, and completing billing and other shop income-related activities.About Us: Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.  Benefits: Medical- 4 plans (BCBS)DentalVisionTerm LifeCompany-paid Term LifeSTD/LTDAccident indemnity riderPTO / Sick days (annually)401(k) with an employer matchEmployee Assistant ProgramFMLA / Maternity/Paternity LeaveBereavement Leave Essential Functions:  (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)Duties and Responsibilities:The following is a representative list of the duties and responsibilities associated with this position:  Providing excellent customer service to internal and external customers at all times.Promoting an understanding of, and strong commitment to client satisfaction.Maintaining up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department.Applying ethical selling techniques and complying with all applicable company and legal requirements controlling vehicle repairs.Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection.Identifying additional service sales opportunities and obtaining client agreement to purchase.Accurately quoting prices for all repairs before work is conducted; identifying means of payment/gain credit approval; and obtaining client signature on repair order.Continually monitoring work progress to assure timely completion.Inspecting and testing work to assure quality and completeness.Notifying client of completed repair in timely manner, explaining repair(s) and answering client questions, and escorting client to vehicle.Aiding in the daily activities of the shop including: communications with technicians, painters, other departments within the dealership, insurance company representatives, parts wholesalers, and customers.Adhere to all company policies, procedures and safety standards Perform other duties as assigned Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Sitting: Remaining in the seated position  Stand: Remaining on one’s feet in an upright position at a workstation without moving about  Walking: Moving about on foot  Lifting: Raising or lowering an object from one level to another (includes upward pulling) 50-75 lbs.  Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder  Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)  Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)  Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles using feet and legs or hands and arms. Body agility is emphasized  Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces, or maintaining body equilibrium when performing gymnastic feats  Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles  Kneeling: Bending legs at knees to come to rest on knee or knees  Crouching: Bending body downward and forward by bending legs and spine  Crawling: Moving about on hands and knees or hands and feet  Reaching: Extending hand(s) and arm(s) in any direction  Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears  Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling  Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips  Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly  Hearing: Perceiving the nature of sounds by ear  Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose  Near Vision: Clarity of vision at 20 inches or less  Far Vision: Clarity of vision at 20 feet or more  Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are  Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye  Color Vision: Ability to identify and distinguish colors  Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point  Environmental Conditions: Exposure to... Weather Moving mechanical parts Non-Climate controlled conditionsWet and/or humid conditionsHigh, exposed places Noise  Vibration We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

Created: 2026-03-04

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