Clinical Informatics Manager (Business Analyst IV)

Salary : $93,072.72 - $155,120.58 Annually Location : FAIRFAX (EJ27), VA Job Type: FT Salary W BN Job Number: 26-00319 Department: Community Services Board Opening Date: 02/21/2026 Closing Date: 3/13/2026 11:59 PM Eastern Pay Grade: S31 Posting Type: Open to General Public Job Announcement This position leads our Clinical Informatics Business Analysts and guide agency wide initiatives for our electronic health record system. This is a key leadership role that blends clinical expertise, workflow development, and system optimization to support high quality services and reliable and accurate documentation across the organization. What You Will Do Provide leadership for the Clinical Informatics Business Analysts and partner with clinical teams to strengthen EHR use, develop training, and support effective workflows. Collaborate with Reimbursement Services, the System Administrator, and Compliance and Risk Management to ensure the EHR meets clinical, regulatory, and billing requirements. Serve as a Business Analyst for at least one program by configuring and maintaining clinical content in the NextGen EHR and supporting data driven decision making. Lead and participate in efforts focused on system configuration, auditing, new program implementation, and continuous improvement. Ensure compliance with all applicable regulations and support disaster recovery and continuity of operations planning. Provide training and respond to helpdesk needs as required. What We Are Looking For An experienced professional with strong clinical knowledge, excellent critical thinking skills, and a passion for improving health information systems. Someone who can lead a team, communicate effectively with staff at all levels, and translate clinical needs into efficient workflows and system enhancements. To find out about the benefits of working with Fairfax County Government, please visit the Note: To learn more about careers that make a difference, watch our video "" Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Provides direction to align technology with organization's strategy, priorities, and business needs; Develops the processes and policies to ensure compliance with federal and state systems and regulations; Leads efforts to seek ways of applying new and existing technology to business processes, providing expertise on technical trends and external practices; Manages the business process activities for the systems development life cycle for new and/or existing complex systems; Identifies and maintains key performance measures for business processes associated with technical systems; Manages workgroups that perform documentation of system requirements and specifications detailing user needs to be utilized by system technical support members; Manages staff performing the functional testing process during solution implementation to ensure that they function correctly to serve user needs without compromising other system functions; Determines appropriate system life cycle techniques and methods for implementation; Supervises the delivery of training classes to user groups; Evaluates, prioritizes, and educates others on the technical implications of requested changes and improvements on systems; Communicates with other IT functional areas to apprise them of project status, inform senior management of progress, and keep DIT's technology and service managers aware of user issues needing resolution; Stays abreast of technology changes. Required Knowledge Skills and Abilities (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Advanced knowledge of methods, metrics, tools, and techniques of business process reengineering; Advanced knowledge of the principles, methods and tools for conducting performance assessments of IT systems, change management theories, and their application in a business environment; Advanced knowledge of procedures for developing technical and operational support documentation and tools for analyzing and developing test and evaluation procedures; Advanced knowledge of principles, methods and techniques of information technology assessment; Considerable knowledge of interdepartmental and/or countywide processes, procedures, and requirements; Considerable knowledge of the capabilities of information technology software, hardware, and network communication technology; Considerable knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments; Considerable knowledge of effective processes, methods, techniques to analyze and evaluate business operations; Considerable knowledge of effective project management methods, practices and techniques; Knowledge of effective supervisory methods, practices, and techniques; Ability to manage/administer multiple computer systems in a diverse computing environment; Ability to work on problems of diverse scope where analysis requires a comprehensive understanding of hardware/ software systems solutions; Ability to manage both small and large long and short-term projects under project timeline and resources; Ability to write computer program operating instructions; Ability to write effectively, including technical writing; Strong analytical and conceptual skills with a demonstrated track record in new concept development for various projects and complex technical plans; Ability to understand how IT affects an organization and ability to link it to redesigned business processes; Ability to work cooperatively with technical staff and end users and establish and maintain relationships. Employment StandardsMINIMUM QUALIFICATIONS: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Bachelor's degree in computer information systems, business administration, or related field; plus five years of experience in information systems and process redesign, managing and implementing all phases of the systems development life cycle, including at least one year of supervisory experience. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire. Certain positions with financial responsibility within this class may be subject to criminal background checks and/or credit checks as a condition of hiring and periodically thereafter, as determined by the department head. An applicant or employee may be required to submit a request for a criminal background check and/or credit check to the appropriate agency. Applicants and employees within these select positions must demonstrate financial responsibility in personal finances as a condition of employment. This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.) PREFERRED QUALIFICATIONS: 5+ years of clinical informatics experience in the Behavioral Health/SUD Setting Experience with Electronic Health Records (EHR) 5+ years testing EHR IT Systems including writing test scripts Familiar with the NextGen EHR software (5+ years of usage) Experience with workflow and process improvement Experience with supervising and leading teams Project Management Professional (PMP) Certification RN licensure PHYSICAL REQUIREMENTS: Ability to travel to CSB sites to provide coaching/training/support; communicate clearly orally and in writing; use keyboard driven equipment; and carry equipment weighing no more than 25 pounds. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel Interview and may include a practical exercise. Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home - including We encourage candidates who are bilingual in English and another language to apply for this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. EEO/AA/TTY. #LI-AP1 Merit Positions Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following: Medical/Vision/Dental Insurance Coverage Group Term Life Insurance Long Term Disability LiveWell Program Flexible Spending Programs Paid Leave (annual, sick, parental, volunteer activity, and more!) Paid Holidays Contributory Retirement Plan Deferred Compensation Employee Assistance Program Employees' Child Care Center Continuous Learning Opportunities Commuter Benefits Accounts NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: For additional details please visit the Non-Merit Positions Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. Medical/Vision/Dental Insurance Coverage Flexible Spending Program Deferred Compensation Temporary: scheduled to work a maximum of 900 hours in a calendar year. No benefits 01 What is the highest level of education that you have completed? Less than 12th grade High school diploma or GED Some college Associate's degree Bachelor's degree Master's degree Doctorate degree 02 If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree. Less than 45 quarter hours 45 to less than 90 quarter hours 90 to less than 135 quarter hours 135 to less than 180 quarter hours 180 or more quarter hours Less than 30 semester hours 30 to less than 60 semester hours 60 to less than 90 semester hours 90 to less than 120 semester hours 120 or more semester hours Not applicable 03 Please indicate your area(s) of study or major(s)/minor(s) towards a degree. Check all that apply. Information technology Management Computer information systems Business administration Public administration Other (related field) Other (non-related field) Not applicable 04 If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable". 05 How many years of full-time equivalent professional experience in information systems and process redesign, managing and implementing all phases of the systems development life cycle do you possess? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five to less than six years Six to less than seven years Seven to less than eight yeas Eight to less than nine years Nine or more years 06 Of the years listed in the previous question, how many years of full-time equivalent supervisory experience do you have? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years 07 How many years of professional experience do you have working with electronic health record systems? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years 08 Which best describes your experience with workflow analysis, process mapping, or system optimization in a clinical or behavioral health setting? Limited experience assisting others Moderate experience completing defined tasks independently Extensive experience leading workflow or process improvement projects Expert level experience with responsibility for agency or organization wide workflow redesign None of the above 09 How many years of experience do you have supervising staff or leading cross functional teams? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years 10 How would you describe your experience configuring forms, tables, or data elements within an EHR or other clinical information system? Basic experience entering or editing data with predefined templates Moderate experience making configuration changes with some guidance Advanced experience independently configuring system components Expert level experience leading configuration and implementation efforts None of the above 11 How many full-time equivalent years of experience do you have using NextGen EHR software? None Less than one year One to less than two years Two to less than three years Three to less than four years Four to less than five years Five or more years 12 Do you have a Project Management Professional (PMP) certification? Yes No 13 Do you have a Registered Nurse (RN) license? Yes No Required Question

Created: 2026-03-04