Business Analyst - Payments

Role: Business Analyst - Payments Exp 8-12 Years Skills: Business Analysis, Agile Way of Working, Collaboration, Communication, Obtaining Stakeholder Commitment, Commercial Payments Job Summary Reporting to the Lead Business Analyst, within our Commercial Digital Delivery team, the Business Analyst works with a cross-functional team to implement a vendor application for multiple payment types. This role provides technical business analysis focusing on integration between the vendor application and KeyBank. This role will also take the lead in mapping KeyBank schemas to the vendor system for conversion. Essential Functions • Defining system requirements for integrating a vendor solution with KeyBank's back-end payment rails (ACH, Wire, Book Transfer, RTP) • Data mapping of KeyBank's database to the vendor schema for conversion. • Requirements Gathering & Analysis • Collaborate with stakeholders to elicit, document, and analyze business and technical requirements. • Translate business needs into user stories, use cases, and technical specifications for development teams. • Prepare process flow diagrams and technical documentation. • Evaluate existing business processes, identify inefficiencies, and recommend improvements. • Collect, analyze, and interpret business data using SQL. • Present findings and recommendations through effective data visualization techniques. • Project & Agile Support • Participate in Agile ceremonies (e.g., sprint planning, stand-ups, retrospectives). • Utilize project management and collaboration tools (e.g., Jira, Confluence). • Support and participate in user acceptance testing (UAT) to ensure quality releases. • Troubleshoot issues and validate system functionality against requirements. • Facilitate communication between business and technical teams. • Manage stakeholder expectations and foster collaborative relationships. • Continuous Learning & Knowledge Sharing • Comply with all KeyBank policies and procedures, including without limitation, always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Created: 2026-03-04