Senior Payroll Manager

About DHLDHL Group the logistics provider of the world with over 600,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. Our team supports our group in all financial activities, e.g. regarding accounts payable and receivable, general ledger and corporate treasury. These include asset accounting, intercompany alignment, active collecting, customs invoicing, profit and loss accounting and payment factory for DHL. We run the payroll for more than 350.000 employees within DHL working in 28 countries across the globe. They also offer time & attendance management, employee data administration and reporting, travel & expense processing and other services. Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our AMERICAS region. Job Purpose: The Senior Payroll Manager is responsible for one or more HR and/or Payroll operations functional units (e.g., payroll processing, labor, audit and control, taxation and garnishments, etc.). This role focuses on the strategic direction of the function and operational efficiency including making recommendations for operational enhancements/process improvements via trend analysis, monitoring volumes and workflow to ensure processing standards and deadlines are consistently met and capturing and reporting on operational metrics. Analytical and methodical, with experience in payroll administration and deep knowledge of payroll regulations. This role ensures payroll procedures are compliant, efficient, and current. Your tasks: Manages the performance of the payroll operations teamProvide strong oversight of U.S. multi-state payroll functions. Ensure an accurate and timely payroll, including but not limited to salary, equity, bonus, benefits and taxes. Lead the implementation of any new payroll platforms or upgrades, if requiredProvide input to and leads implementation of Payroll processes and timelines considering internal/ external best practices, local legislation and alignment requirements of multiple business unitsOperate as a subject matter expert in payroll audits, compliance, and controlsPerform audits on data and system maintenance to ensure accuracy and adherence to service level agreementsMakes recommendations for and executes against operational enhancements and process improvements via trend analysis.Captures and reports on operational metrics and understands impact to dependent or related processes; communicates metrics to other areas of the HR and PR operations organization or broader business.Provide knowledge and guidance, and oversee the day-to-day activities of payroll specialists, and operate as an organizational escalation point to resolve escalations and/or complex issues with regards to payroll or timekeeping mattersDevelop and maintain pay policies, payroll calendars, payroll checklists, process maps, and other procedural documentation for the Payroll Operations departmentGather inputs, review reports and feedback to identify patterns of errors and scope for improvement of Payroll processesReview and conduct activities such as accounting, distributing and preparing payments, benefits, taxes, and payroll deductionsReview and oversee payroll records maintained by the teamResponsible for managing 3rd party and/or internal relationships with vendors and/or internal business partners related to payroll and timekeeping Stakeholders Communicate and influence senior business leaders outside of own job area to accept practices and approachesDevelop strong, trusting relationships with senior business leaders across DPDHLCooperate with and coordinate 3rd parties e.g., external service providersMay lead negotiations Your profile: Education Level Bachelor's DegreeCPP (Certified Payroll Professional) preferred Experience Level 10+ years of payroll experience, including expertise in a multi-state payroll environmentExtensive US payroll experience and expertiseExperience leading and managing a teamKnowledge and experience with budget managementExposure and knowledge of complex HR processes that impact payrollKnowledge of ADP Vantage, Kronos Timekeeping, or similar time and attendance and payroll applicationsInterpersonal and client service skills, including the ability to establish and maintain cooperative working relationshipsPrevious experience partnering the business at a senior management and executive level in a complex environment e.g., multi-country / customersStrong analytical and problem-solving skills as problems faced are often complex and require extensive investigation and analysisOrganizational and planning skills, including being able to work reliably and efficiently under demanding deadlines with minimal supervisionBilingual (Spanish speaking), preferred We offer: Great opportunity to work for the biggest logistics company in the worldInternational and virtual environmentFlexibility and great opportunity to learnTempting Compensation and benefits DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Senior Payroll Manager (US-O)

Created: 2026-03-04