Network Administrator

SUMMARY OF POSITION: Under general direction designs, supports, maintains, and evaluates network and telecommunication systems; installs, configures, and maintains both physical and virtual network appliances; maintains college wired and wireless network, ISP connectivity; performs other related duties as assigned.ESSENTIAL DUTIES/NON-ESSENTIAL DUTIES AND RESPONSIBILITIES : Network Administration/Server Support 40% Responsible for planning, developing, maintaining, and monitoring the security of the campus network.Designs, plans, installs, implements, and monitors both system and application software on the network switches, wireless controllers and access points, Firewall on Main Campus HA pair, Firewall at UCG campus, VPN appliances, NAC appliance, and other networked devicesWork with outsourced resources groups to troubleshoot eSports facilityMonitor the network to ensure that the network is available to all system usersResponsible for all backups of the network devicesResolve escalated help-desk ticketsWork with vendors to research new technologies to enhance or improve campus technology E-mail/Internet/Systems Support 30% Manage and monitor ISP connectivityResearches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurationsTroubleshoot wired and wireless connectivity issues, including but not limited to NAC registrationResearches website access and access rules Telecommunications Support 30% Plans, recommends, and assists in the design of telecommunications systems and procedures;Coordinates the ordering and installation of telecommunications and data systems equipment and cabling;Research, analyze, troubleshoots, and resolves telecommunications-related problems;Maintains telecommunication server, appliances and software All duties and responsibilities must be performed in compliance with the University's Service Expectations.JOB QUALIFICATIONS: MINIMUM QUALIFICATIONS: Associate degree in computer science or related fieldTwo years of networking experienceCombination of certificates and experience related to the requirements of the position. PREFERRED QUALIFICATIONS: Bachelor's degree in computer science or related fieldThree years of related experience in network management.Aruba/HPE Switch managementExperience with Fortinet productsWireless design and deployment Familiarity with Telecommunications equipment KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of local and wide area networks (LAN/WAN), Internet, e-mail systems, telecommunications, data communications, standard operating systems, software packages and software utilitiesProper records maintenance and storage for local and distributed environments.Experience in all areas of local and wide area networks management and administration including but not limited to: system configuration, upgrades, setup, troubleshooting, planning, designing, implementation, and user supportTroubleshooting, maintaining, configuration and supporting telecommunications equipment.Plan, design, and maintain data networks and network application serversProvide technical support to usersAdminister day-to-day operation of network equipment and network application serversImplement LAN/WAN maintenance and managementExplain technical concepts in non-technical terms to faculty, staff, and studentsKeep current by reading, interpreting, and applying information on technological changes and updatesPrepare clear and concise written communications;Research technical manuals and guides to respond to user questions, prioritize requests, organize, schedule, and coordinate a variety of activities and projectsAbility to learn new software and hardware packages;Adapt to changes in technology;Work independently and as a team member;Establish and maintain cooperative-working relationships with all those contacted during the course of work. GUIDELINES AND SUPERVISION: The Network Administrator reports to the Chief Information Officer and operates as part of the CT team. Under general supervision be able to respond to and diagnose problems independently or through discussion with others.SPECIAL CONSIDERATIONS: Display a willingness to work additional hours during the week and/or weekend, if required.Hours: The university's operating hours are Monday through Thursday 8am - 5pm and Friday 8am - 1pm. This position requires occasional weekends and hours outside of regular business hours. DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic, and cultural backgrounds.

Created: 2026-03-04