Retail Parts Specialist Parts Department

Benefits:Competitive salaryEmployee discountsOpportunity for advancementPaid time offTraining & developmentJob Posting – Formal RequestPosition Title: Retail Parts Specialist (Stand-Alone Retail Counter)Location: Oakboro Tractor and Equipment. – Oakboro, NC 28129Department: Parts – Retail CounterReports To: Parts ManagerEmployment Type: Full-Time, Non-ExemptPosting Date: January, 2026Application Deadline: Open until filledCompany OverviewOakboro Tractor and Equipment, an independent, high-growth dealership representing Bobcat, Grasshopper, STIHL, ECHO, and Husqvarna, is scaling our flagship store in Oakboro, NC. Recent growth has prompted the addition of another member to our Parts Support Team.Our company is built on the foundational values of honesty and integrity, where customers are our #1 priority and our employees are the ones who make that promise real every day — every piece of equipment, every relationship, every time.Position SummaryThis is a dedicated retail parts position — focusing only on walk-in and established commercial account customers. You own the walk-in and phone-in retail parts sales, coordinated daily OEM ordering, receiving, stocking, and customer delivery for the Oakboro community. Your counter is the first and last impression most customers have of our store.Primary ResponsibilitiesGreet every walk-in and answer every phone call within 10 secondsIdentify exact parts from customer descriptions, photos, VIN/serial numbers, or over-the-phone troubleshootingBuild and transmit daily OEM orders to Bobcat, Grasshopper, Husqvarna, STIHL, ECHO, Kawasaki, Kohler, Briggs, etc.Receive, verify, bin, and price incoming shipments the same dayMaintain a fully stocked, well labeled retail floor and overstock areaHandle special-order parts from request to customer notification and deliveryProcess cash, credit, and account payments with zero errorsCross Sell filters, blades, chains, oils, batteries, and accessories as possibleKeep the retail counter and customer waiting area spotless and welcomingAssist with cycle counts and annual inventoryImportant: This role does not pull parts for the service technicians. A separate internal parts team supports the shop.Required QualificationsMinimum 3 years retail parts counter experience (equipment, powersports, ag, or automotive)Expert at reading illustrated parts lookups (IPL) for all our brandsLightning-fast and accurate in dealership software (we use ASPEN)Outstanding phone presence and in-person customer service skillsMechanical aptitude strong enough to explain technical parts to both homeowners and commercial contractorsAbility to lift 50–70 lbs repeatedly and safely operate a forklift (we certify you)Preferred QualificationsPrevious retail parts experience at a Bobcat, STIHL, Grasshopper, or Husqvarna dealerSTIHL Bronze/Silver or Husqvarna parts certificationBilingual (English/Spanish) a major plus in the Oakboro marketCompensation & BenefitsAnnual base salary: $15-$25/hr (experience-based)Paid time off + major holidaysGrowth path: Retail Parts Specialist → Parts Manager → Owner-Operator AcademyWork ScheduleMonday – Friday 8:00 AM – 5:00 PMSeasonal Rotating Saturdays 8:00 AM – 12:00 PMHow to ApplyEmail resume to:Subject line: “Retail Parts Specialist – Carthage – [Your Name]”Or drop off in person at our Oakboro store.Oakboro Tractor and Equipment is an equal opportunity employer.

Created: 2026-03-04