Patient Account Associate

OverviewAt FutureCare, our Patient Account Associate professionals are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered.  This position is an associate to the Patient Account Coordinator with day-to-day processing and coordination of billing and receivable information between the facility and the Corporate Office. Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan. Competitive Pay $50k - 55k/yr Salary Disclosure StatementThe salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.Responsibilities Perform verification of medical insurances Input, review, and frequent maintenance of admissions data Conduct daily census reporting Review AR and communicate outstanding balances with residents/RP/POA as required Prepare and issue collection letters, including follow-up calls as needed Maintain resident funds accounts in accordance with State COMAR regulations Maintain resident confidence by keeping resident information confidential Qualifications High school diploma or equivalent required; as well as college courses in accounting strongly preferred Must have computer experience (Microsoft Office including Word and Excel) Proven experience in medical collections highly preferred Effective communication skills- including written and verbal Excellent organization and time management skills Previous experience in a skilled nursing facility environment is a plus Equal Opportunity Employer FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.

Created: 2026-03-04