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Back of House Leader/Manager

Chick-fil-A - Gaithersburg, MD

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Job Description

Description Are you a driven leader who thrives in a fast-paced, team-oriented environment? Do you have a passion for excellence, developing people, and ensuring smooth operations? If so, Chick-fil-A Kentlands Square has an exciting opportunity for you to join our leadership team as a Back of House (BOH) Leader/Manager. This role is perfect for someone with a hospitality mindset, strong leadership skills, and the ability to balance operational excellence with people development. As BOH Leader/Manager, you'll oversee kitchen operations, ensuring food safety, quality, efficiency, and team engagement-all while helping us deliver Chick-fil-A's signature hospitality. Why You'll Love Working at Chick-fil-A Competitive Pay Work-Life Balance: Flexible scheduling + Sundays off Scholarship Opportunities: Up to $2,500/year Free Meals & Discounts Career Growth: Leadership development, ongoing training, and advancement opportunities Positive Culture: Be part of a supportive team that celebrates success together What You'll Do Lead & Develop: Coach, mentor, and provide feedback to BOH Managers, Leaders, and Team Members. Ensure Food Excellence: Uphold Chick-fil-A's food quality, food safety, and productivity standards. Collaborate with FOH: Work with Front of House leadership to ensure seamless guest experience. Drive Operations: Manage daily BOH operations, delegate tasks, and ensure smooth shift execution. Manage Resources: Monitor inventory, control costs, and review Profit & Labor reports to improve performance. Support the Operator: Partner with the Owner/Operator and Directors to execute restaurant-wide strategy. Qualifications 1-2 years of leadership experience in food service, hospitality, or restaurant management required Strong leadership and team-building skills Ability to work in a fast-paced environment and stay positive under pressure Strong organizational, problem-solving, and analytical skills Proficiency with basic technology (computer, iPad) Physically able to lift up to 50 lbs and stand for extended periods Open availability preferred; Friday and Saturday required Able to communicate effectively with both Back of House (BOH) and Front of House (FOH) teams to ensure alignment and smooth operations Job Details Job Type: Full-time Education: No degree required Work Setting: On-site at Chick-fil-A Company Information In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

Created: 2026-03-04

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