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Salon Operations Manager

Supercuts - Wilmette, IL

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Job Description

Join the renowned Supercuts team, a leader in the hair care industry since 1975. We believe in empowering our team through comprehensive training and professional development, fostering both technical skills and career advancement opportunities in a supportive environment. Enjoy competitive wages, exceptional benefits, and a solid commitment to the success of every stylist. At Supercuts, every stylist benefits from extensive training and annual re-certification, ensuring they stay ahead of industry trends. We prioritize ongoing education while guaranteeing our stylists earn competitive pay. Our range of professional services includes haircuts, coloring, highlights, waxing, and specialty offerings, using innovative tools and techniques to deliver outstanding results. Guests appreciate the convenience of walk-in visits and the ability to check in online. The Salon Operations Manager plays a crucial role in overseeing all aspects of salon operations. You will provide leadership and resources to assist your team in building clientele and enhancing business performance. This engaging position involves delivering high-quality hair care services, upholding exceptional guest service standards, and driving salon profitability. Our goal is to create a welcoming environment that ensures quality consultations and exceptional service for every guest experience. Key Qualifications: Current cosmetology or barber license and a management license as required by state/provincial regulations. Flexible availability to work evenings and weekends. Outstanding guest service skills to effectively understand guest needs and perform services professionally and efficiently. Strong administrative skills for managing scheduling, processing transactions on a computerized register, executing close-out procedures, and participating in light housekeeping duties including banking and inventory management. Proficient in resolving guest concerns and enhancing their overall experience. Strong leadership abilities to cultivate a positive work environment, train staff effectively, and handle employee-related issues. Physical Requirements: Ability to stand for extended periods. Frequent lifting of up to 10 pounds, occasionally up to 25 pounds. Continuous use of hands, wrists, and arms in repetitive motions. Frequent reaching, including above shoulder level. Comfortable working with various chemicals and fragrances used in salon services. Ability to observe guests' hair, requiring close vision, color vision, and the adjustment of focus as necessary. Effective communication skills to engage with guests regarding services offered and their specific needs. Willingness to travel occasionally for meetings, which may involve overnight stays. Note: By applying, you understand that your information will be submitted for potential employment opportunities with an independent franchisee of Regis Corporation or its subsidiaries. If hired, your employment will be directly with the franchisee, who independently determines wage and benefit programs distinct from those of Regis. The franchisee solely manages employment matters, including hiring, firing, discipline, supervision, staffing, scheduling, wages, and benefits.

Created: 2026-03-04

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