Event Staff - Usher at Denver Center for the ...

Goodwill of Colorado Job DescriptionPay Rate: $20.05 per hour Work Schedule: PART TIME - Wednesday - Sunday 5:00pm - 10:00pm (Schedule is subject to change depending on the event) Successful Ushers demonstrate strong judgment in nuanced situations, prioritize patron safety, and consistently deliver a positive guest experience before, during, and after performances. Key ResponsibilitiesEnforce production-specific guidelines, including but not limited to photography policies, seating holds, and seating breaks Confidently and respectfully address patrons when policies are not being followed before, during, or after performances Direct patrons attending events, including guiding guests to assigned seats and venue amenities such as restrooms and ATMs Provide clear directions in accordance with venue safety policies and procedures Perform crowd control duties, including directing both large and small crowds and restraining patrons when required by operational guidelines Work nights, weekends, and holidays as required by event schedules Comprehend, direct, and execute emergency procedures, including venue evacuations Venues Covered Team members must be willing and able to work at both venues: Temple Hoyne Buell Theatre Ellie Caulkins Opera House Qualifications & Experience This position includes strenuous physical and situational demands, including but not limited to: Ability to comfortably navigate theaters in dark, quiet environments Ability to work independently and adapt to redeployment as operational needs require Ability to learn and retain seating layouts within multiple theaters Strong communication skills with the ability to convey information concisely in time-sensitive situations Ability to move quickly or run when required during a shift Ability to perform regular patrols throughout a shift Tolerance for loud noise and amplified music Ability to lift and carry a minimum of 25 pounds Ability to climb stairs and stand for extended periods without sitting Ability to safely and appropriately intervene with patrons in accordance with established operational guidelines Ability to operate ticket scanners, including reading and responding to visual and audible prompts Ability to address large groups of patrons effectively amid moderate ambient noise without voice amplification Ability to open and close doors, including fire doors, following production-specific and safety guidelines Ability to read and comprehend event tickets, event briefing sheets, and other printed materials Willingness to perform other duties as assigned based on operational needs Physical RequirementsAttachment to Job DescriptionJob Title: 275 – GSS, Service Dept Number: 5450 Specific job descriptions will be made available upon meeting with the Goodwill Staffing Recruiter. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Guide to Physical Requirements:Continuously (5-8 hours) Frequently (3-4 hours) Occasionally (1-2 hours) Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - CONTINUOUSLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - CONTINUOUSLY CARRYING: Heavy: 45 lbs & over - CONTINUOUSLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - CONTINUOUSLY PUSHING/PULLING - CONTINUOUSLY REACHING: Above Shoulder - CONTINUOUSLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - CONTINUOUSLY BENDING - CONTINUOUSLY KNEELING/CRAWLING - CONTINUOUSLY SQUAT - CONTINUOUSLY CLIMBING: Use of legs only (stairs) - CONTINUOUSLY Use of arms & legs (ladders) - CONTINUOUSLY HEARING - CONTINUOUSLY VISION: Visual, close - CONTINUOUSLY Visual, distant - CONTINUOUSLY Visual, depth perception - CONTINUOUSLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - CONTINUOUSLY Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - CONTINUOUSLY SPEAKING - CONTINUOUSLY OTHER, please describe – Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-04