2026 Office Specialist III

Salary : $51,064.00 - $70,387.20 Annually Location : Oregon City, OR Job Type: Full-Time Job Number: 2026-05 Office Specialist III Department: Finance Opening Date: 02/06/2026 Closing Date: 2/27/2026 11:00 PM Pacific Description The City of Oregon City has a great opportunity for a dynamic, enthusiastic, detail-oriented Office Specialist III to support the Finance and Utility Customer Service teams located at City Hall. The Office Specialist III is a customer-facing position that will be responsible for answering calls, providing in-person customer service to citizens, and taking customer utility payments. This position oversees the City's Business License program to ensure compliance, prepares miscellaneous invoices, processes payments, and tracks other City cash receipts. City Hall hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. Classification Summary Provides a variety of record keeping and technical clerical and logistical support, processes financial and customer service-oriented transactions, performs general clerical support, data entry, and reception duties, following established policies, procedures, and methods. Assignments may support a variety of administrative areas. Distinguishing Characteristics Office Specialist III represents the third and senior level in a general clerical career path. Work is focused in these areas: typing and data entry, receptionist, records maintenance, cashier, file maintenance and retrieval of information, and reports. Advancement to Office Specialist III requires experience at Office Specialist II or equivalent, the ability to process financial and non-financial information, gather and organize data for reports and further analyses, administer contracts and files, and has knowledge of the terminology, services, and practices, used by the department. Advancement potential exists in a variety of administrative support and technical career ladders, based on need and compliance with the qualifications of the position. Candidates must apply online and include the following: Oregon City Application Cover letter Current resume Examples of DutiesTypical Duties and Responsibilities The list of duties is a representative sample of the work appropriate to this class and does not include all the duties or specific tasks that may be assigned to a particular position. The incumbent may perform a combination of some or all the following duties: Receives, greets, and directs phone inquires and visitors. Determines their needs, provides a variety of routine information that prepares visitors for meetings and official proceedings, and either routes them to the appropriate resource. Types (keyboards) from copy or standing instructions, forms, memoranda, correspondence, and reports. Processes documents requiring knowledge of the special terminology, policies and procedures of department or area of specialized function such as contracts and vendor arrangements. Sets up special files for contracts and projects. Reviews documents and financial information to match with contract requirements or project specifications. Prepares status reports and notifies others of matters affecting scope of work or payment. Assembles, collates and prepares materials for distribution. Posts information and documents to records. Compiles statistical data, posts routine administrative or financial transactions or other data and maintains various department information onto establish data entry formats. Searches out information in departmental records and files. Enters data onto pre-established data entry screens of business transactions (e.g., cash receipts to an accounting system, payroll data, requisitions, forms, etc.). Data entry may require skill at handling private information. Processes business transactions such as, but not limited to invoices, cash receipts and other accounting documents. Receives and account for money paid by others for items such as, but not limited to, deposits, fees, fines, permits, and licenses. Screens, sorts, and distributes mail. Organizes and process special mail such as urgent deliveries, packages, and bulk mailings. Prepares documents and information packets from established formats such as those used for promoting or describing City services and programs, and routine communications for administrative purposes. Assists others with reports by locating and compiling information onto established formats and maintaining supporting records. May be required to extract data from existing databases and convert to alternate formats. Contacts other departments and outside agencies to locate information and/or services not provided by the department. May receive and/or prepare work orders. Enters information into a database used to plan and prioritize work. Distributes work orders and coordinates supply and material needs. Prepares periodic lists of outstanding work orders, schedules, status, and completed orders. Receives delivery requests. May collect monies for fees and services. Performs other duties as assigned that support the overall objective of the position. Typical QualificationsKnowledge The position requires specialized knowledge of: Modern office practices, procedures, and equipment including receptionist and telephone techniques and etiquette. Methods and procedures used in alphanumeric record keeping Data entry techniques into specialized databases Common, personal computer-based office productivity software Grammar, spelling, and punctuation to prepare routine correspondence and memoranda Skills and Abilities This position requires the ability to carry out, but is not limited to, the following functions: Perform duties of the position under general supervision Learn, understand, and apply rules, policies, procedures, and terminology used by the City for customer service processes. Math skills to perform columnar calculations, decimals, fractions, etc. Use personal computer for data entry, word processing, and spreadsheets Operate standard office machines Maintain record files and prepare reports on pre-determined formats Meet deadlines, timetables, etc., organize and prioritize workload Accurately complete tasks and transactions within an environment dominated by interruptions Human relations skills to greet and work cooperatively with others Work as contributing member of a team working productively and cooperatively with other teams and external customers and convey a positive image of the City and its services. Supplemental InformationThe City of Oregon City is an Equal Opportunity Employer. The City of Oregon City is an Equal Opportunity Employer; it is the City's policy to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, mental or physical disability, uniformed/military service or veteran's status, use of the worker's compensation system, expunged juvenile records, or any other protected status or activity in accordance with applicable law. It is the City's policy to make employment, internship, volunteer selection, etc. decisions based on its evaluation of an individual's qualifications, ability and contribution to the success of the City. We will consider any equivalent combination of knowledge, skills, education, certifications, and experience to meet the minimum positions qualifications. If you are interested in applying for this position, we encourage you to think broadly about your background and skillset for the role. Studies have shown that many candidates are less likely to apply for a job if they do not believe they meet all of the hiring criteria. Our talent acquisition goals include hiring the candidate who is best able to meet the performance objectives of this role. We therefore encourage persons with non-traditional skill sets and experiences to apply, and to take the time to explain how those skills and experiences qualify them for this role. Working conditions/Physical and Mental Demands Must be able to function indoors engaged in work of primarily a sedentary, yet intermittently active nature. Requires the use of near visual acuity to write and to read printed materials and computer screens. Requires hearing and speech for ordinary and telephonic conversation and to hear sound prompts from equipment. Requires ambulatory ability to sit, often for long periods of time, move about office locations and to reach work materials. Requires manual and finger dexterity to type/keyboard at an acceptable rate, operate pointing device and otherwise operate a microcomputer and other equipment. Work is performed indoors where minimal safety considerations exist. Anticipated Pay Changes A new Collective Bargaining Agreement covering this position has been negotiated and is in the final stages of adoption by both the City and the AFSCME Union. We anticipate that by the time this job is filled the new pay scale for this position will be $25.29 - $34.86 per hour. This job/class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job. The following is an overview of the types of benefits offered to full-time employees. Part-time employees are offered some benefits on a pro-rated basis dependent upon number of hours worked and any applicable bargaining unit contract(s). Please note that all employees are required to enroll in benefits through the City. As a small organization, enrollment is required to aid in the City's ability to continue to offer progressive, affordable benefits to those who need them. Summary of Medical Benefits Kaiser Medical MODA Medical Employees have an option between a PPO plan through Moda or a heath maintenance organization (HMO) plan through Kaiser. Each medical plan includes prescription drugs and vision care. Coverage is for the employee and their dependents with a pick-up by employees toward the premium dependent upon their bargaining unit or management agreement. Summary of Dental Benefits Kaiser Dental Delta Dental Employees and their dependents plan. have two plans available for dental insurance. Both plans offer preventive, routine, and major dental care, and orthodontic benefits. Life Insurance: Full-time AFSCME employees are provided $25,000 life insurance with $2,000 for dependent coverage. Long Term Disability Insurance: Full-time employees have long term disability insurance that provides for 2/3 of an employee's salary, up to a maximum earnings salary of $6,000 per month after a 30-day waiting period. Retirement: The City is a member of the Oregon Public Employees Retirement System (PERS). The City currently contributes both the employer and employee's portion with the amount dependent upon the employee's status with PERS. HRA-VEBA: This Health Reimbursement Account is funded by the employer with monthly payroll at $50.00. This account can be used for qualifying medical, dental, and vision expenses for employees and their dependents. The funds in this account are invested and stay with the employee for life. Flexible Spending Account: Employees are offered the option to contribute pre-tax dollars for out-of-pocket medical expenses or child care expenses. Employee Assistance Program: The City provides employees and their families with access to countless resources through Canopy. Holidays: The City recognizes 12 paid holidays during a calendar year. Please check the city calendar for holiday closure dates. Vacation: Paid vacation time accrues on a monthly basis based upon hours worked, length of service, and by employee group. AFSCME employees can accrue up to 240 hours of vacation, part-time union employees can accrue up to 120 hours of vacation. Part-time employees accrue vacation based on number of hours hired to work. Sick Leave: Sick leave accrues on a monthly basis at a rate of ten hours per month. Part-time employees accrue sick leave based on number of hours hired to work. Gym Membership: Full-time employees have access to our Gym Membership benefit. Bring proof of membership to a facility and the City will reimburse up to $15.00 per month 01 What about this job caught your attention, and why does this job and our organization appeal to you? 02 Describe your ability to plan and organize assignments to create timely, accurate work products. How did you work efficiently, remain focused, and handle interruptions effectively in the process? 03 Please describe a time you were faced with a difficult customer service situation. What was the issue, what steps did you take to resolve the situation, and what was the outcome? In hindsight, would you have handled the situation differently? Required Question

Created: 2026-03-04