Tax Specialist
H&R Block - Matthews, NC
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At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high-performing, connected culture, where everyone feels they belong. We are committed to a long-term strategy and transformation plan, Block Next, which focuses on innovation, client experience, and sustainable growth. This multi-year roadmap is designed to elevate how we work, serve, and lead in our industry. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, we welcome your application! A Typical Day... As a Tax Specialist at H&R Block, you will receive comprehensive support from an expert team dedicated to providing the tax training you need to excel. Enjoy the freedom, flexibility, and earning potential to embrace what makes your life uniquely yours. Conduct tax interviews with clients face-to-face and through virtual tools like video, chat, and email. Prepare complete and accurate tax returns. Drive business growth, enhance client retention, and offer additional products and services. Provide clients with IRS support. Support office priorities through teamwork and collaboration. Expand your tax expertise. It would be even better if you also had... A Bachelor's degree in accounting or a related field. Previous experience in customer service or retail. Experience working in a fast-paced, supportive environment. Availability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks. What you'll bring to the team... Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course. Experience in a fast-paced environment. Comfort using virtual tools for communication. Strong verbal and written communication skills. Compliance with all IRS and applicable state requirements. High school diploma or equivalent or higher. Why work for us? At H&R Block, we are dedicated to investing in our people, prioritizing their total well-being. Our benefit offerings can help associates plan for their unique health and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Support for neurodiversity and caregivers available for you and your family. Discounts on everyday items and services. Benefits including Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (with additional eligibility requirements). The Community You Will Join: H&R Block is committed to building a Connected Culture characterized by trust, care, and connection among our workforce, fostering an environment where everyone can be their authentic self. You will thrive in a work environment recognized on Best Companies lists globally, surrounded by colleagues dedicated to mutual growth and support. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace, regardless of gender, race, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you!
Created: 2026-03-04