Managed Services Architecture Expert

At EY, we are dedicated to shaping your future with confidence. Join a global network of diverse professionals committed to building a better working world. At EY, we empower our people to challenge the status quo, embrace innovation, and deliver lasting impact for our clients and communities. Our Managed Services team plays a crucial role, generating over US$5 billion in revenue and serving major clients worldwide. We focus on delivering comprehensive strategies for managing non-core functions, leveraging expert collaboration and advanced technology to create long-term value. We are ambitious and on a path to significantly expand our efforts for future success. Our culture values learning, collaboration, and growth, equipping you with the tools and support necessary to thrive and advance your career. The Opportunity As a Managed Services Architecture Expert, you will design managed services deals while closely supporting the Deal Lead. You'll develop operational models that effectively integrate people, processes, and technology, ensuring they are scalable and tailored to meet client needs. Key Responsibilities Design managed services deal structures in collaboration with the Deal Lead, ensuring alignment with client expectations and EY standards. Develop and implement efficient and scalable operational models that integrate people, processes, and technology. Craft transition plans and service management frameworks to facilitate smooth transitions and maintain ongoing service delivery. Work with cross-functional teams to unify solutions, client requirements, and commercial aspects into comprehensive managed services offerings. Ensure all solution components integrate seamlessly to deliver a holistic approach to managed services design. Support the Managed Services delivery team during the transition and establishment of managed services, adhering to EY normative models. Document and capture knowledge within EY frameworks to enhance Managed Services pursuits and overall methodologies. Analyze business and technical requirements to design operational and architectural plans that align with business goals. Propose architectural solutions that address client needs while considering both business and technical requirements. Evaluate risks and commercial impacts, providing insights to prioritize managed services offerings effectively. Make informed decisions to ensure successful delivery of managed services, balancing EY standards with client requirements. To qualify for the role, you must have: Experience designing and executing complex managed services deals, including multi-tower engagements. A strong understanding of operational models and how to integrate them into managed services solutions. Expertise in developing transition plans and service management layers using industry best practices. Excellent communication and collaboration skills, capable of effectively engaging with diverse teams and clients. Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions that meet client expectations. A bachelor’s degree in Business, Finance, Technology, IT, or a related field. Ideally, you'll also have: Insight into Managed Services and a solid understanding of market dynamics. Experience in organizational transformation strategies. An advanced degree or relevant certifications (e.g., TOGAF, ITIL) are preferred. What we offer you: We provide a competitive compensation and benefits package that recognizes performance and the value you bring to the business. The base salary range for this role in the U.S. is between $150,400 and $343,600, with specific areas like New York City Metro, Washington State, and California ranging from $180,500 to $390,500. Your salary will reflect various factors, including education, experience, skills, and geographic location. Our Total Rewards package includes comprehensive medical and dental coverage, pension and 401(k) plans, and extensive paid time off options. Join us in our team-led and leader-enabled hybrid model. Collaborate in person 40-60% of the time on client engagements and projects throughout the year. Our flexible vacation policy empowers you to decide how much vacation time you need based on your personal circumstances, complementing designated EY Paid Holidays, Winter/Summer breaks, personal/family care, and other leaves to support your well-being. Are you ready to shape your future with confidence? Apply today. At EY, we uphold ethical integrity among our employees and expect all candidates to embody these values. We are dedicated to fostering a better working world by generating new value for our clients, people, society, and the planet. Our global teams empower clients to face today's challenges with confidence. Operating in over 150 countries and territories, our EY teams address a comprehensive range of services across assurance, consulting, tax, strategy, and transactions. We provide equal employment opportunities to all applicants, promoting diversity and inclusivity in our hiring process.

Created: 2026-03-04