HR Technology Solution Architect

Job Description As an HR Technology Solution Architect, you will play a key role as a technical leader, turning complex business challenges into innovative technological solutions that enhance employee experiences. Your expertise in our HR tech stack will be instrumental in crafting comprehensive solutions that empower execution teams, developers, and partners to achieve outstanding results. This role requires exceptional communication skills, as you will present HR technology strategies in design and delivery meetings while making informed decisions that align with project goals and mitigate potential obstacles. Key Responsibilities: Work closely with process owners and subject matter experts to identify pain points, gather enhancement ideas, and explore new use cases throughout the employee lifecycle. Convert vague issues (e.g., case escalations, onboarding challenges, automation gaps) into well-defined problem statements, specifying scope, impact, and stakeholder personas. Lead technical feasibility discussions and create a prioritized backlog for people-experience technology and core HCM, ensuring tasks are ready for execution teams. Design technology solutions that facilitate seamless employee journeys across platforms such as Workday, ServiceNow HRSD, AskGM (AI Assistant), and others, focusing on measurable outcomes like automation and efficiency. Clearly present various solution options to stakeholders, ensuring complex technology topics are easily understandable. Align platform capabilities with business needs, advising when a process change may be more beneficial than a custom build, and escalate significant decisions to leadership appropriately. Help set configuration standards for Workday, ServiceNow HRSD, and other technological solutions. Review major designs and configurations to confirm they meet experience expectations, architectural integrity, integration standards, and operational readiness. Build strong, trust-based relationships with leaders in People Services, HR Operations, IT, vendor partners, and other relevant stakeholders. Collaborate with IT to ensure solutions are consistent with enterprise architecture standards. Required Qualifications: 7+ years of experience in HR Technology implementation or delivery, with a minimum of 3+ years focused on ServiceNow HR Service Delivery (HRSD), Workday, or similar HR platforms. Demonstrated experience in designing and executing comprehensive HR processes that involve multiple systems and teams. Experience integrating automation tools with enterprise SaaS solutions. Preferred Qualifications: Experience with People Services (shared services) aimed at increasing the efficiency of support at various tiers. Compensation: The compensation details here are intended as a good faith estimate for this role, based on applicable state laws. Actual base salary may vary depending on relevant factors for the position and the selected candidate's location. The salary range for this position is $140,100 - $186,700. The actual base salary will depend on individual qualifications and experience. Bonus Potential: Incentive pay programs are available, rewarding company performance, job level, and individual contributions. Benefits: We offer a comprehensive array of health and well-being programs, including medical, dental, vision insurance, Health Savings Account, Flexible Spending Accounts, retirement savings, life insurance, paid vacation and holidays, tuition assistance programs, and more. Please note that General Motors does not provide immigration-related sponsorships for this position. Candidates requiring sponsorship now or in the future should not apply. This role is remote; however, those residing within a certain radius of a GM hub will need to report in person three times a week as determined by their manager. Relocation benefits are not included; costs will be the candidate's responsibility. About GM Our mission is to achieve Zero Crashes, Zero Emissions, and Zero Congestion in a safer, more equitable environment for all. Why Join Us At GM, we empower our employees to drive meaningful change daily through their choices, language, and actions. We strive for every team member to feel a sense of belonging within the General Motors family. Benefits Overview From day one, we prioritize your well-being across all aspects of life. Discover how GM supports a rewarding career by exploring our Total Rewards. Non-Discrimination and Equal Employment Opportunities General Motors is committed to maintaining a workplace free from unlawful discrimination while fostering a culture of inclusion and belonging. We believe that an inclusive environment helps our employees thrive and innovate. We invite interested candidates to review the responsibilities and qualifications outlined for this role and encourage applications from those who meet our criteria. Candidates may need to successfully complete role-related assessments and/or a pre-employment screening before joining. Accommodations GM aims to offer equal opportunities for all job seekers, including individuals with disabilities. If you need assistance with your job search or application process, please reach out via email with a description of the required accommodation, including the job title and requisition number. We are on a mission to lead change for a safer, more equitable world through innovative technologies and the diverse talent of our team. If you're ready to shape the future of mobility, consider joining GM's Talent Community for updates on job opportunities and career insights. Apply through the available options for specific roles.

Created: 2026-03-04