Field Supervisor / Case Manager / Care Manager

Client Care Manager Location: Community Connection Programs, Inc.- Metro New Orleans Area Make a meaningful impact every day. As a Client Care Manager at Community Connection Programs, Inc., you'll lead a team of compassionate caregivers delivering home care services to seniors and individuals with disabilities. Your role ensures clients receive exceptional, compliant, and person-centered care - while supporting caregivers with the tools and guidance they need to succeed. What You'll Do Supervise & Support Caregivers Lead and coach a team of in-home caregivers Conduct performance evaluations and provide ongoing training Schedule and assign caregivers to meet client needs Monitor Client Care Conduct home visits to ensure quality and compliance Collaborate on and update personalized care plans Quickly address concerns from clients or families Ensure Compliance & Quality Maintain accurate care records, progress notes, and incident reports Audit documentation to meet state regulations and agency standards Participate in quality assurance activities and surveys Be a Reliable Point of Contact Respond to emergencies and provide on-call support Ensure caregivers are trained in emergency procedures Collaborate & Communicate Partner with the Regional Program Director and admin team Coordinate with scheduling to ensure proper coverage Qualifications Bachelor's degree (preferred) in healthcare, social work, or related field Experience in home care, healthcare, or team supervision Knowledge of home care regulations and documentation best practices Strong leadership, communication, and critical thinking skills Passion for helping others and improving lives Reliable transportation & valid driver's license Perks of the Role Field-based flexibility with administrative support Make a real difference in the lives of Louisiana families Professional development & training opportunities Supportive team environment with leadership that listens Apply Today Join a team that puts people first- Starting with you.

Created: 2026-03-04