Goldengate Principal Technical Analyst

Job Description Join our support organization, where your expertise will make a significant impact! As a Goldengate Principal Technical Analyst, you will provide exceptional post-sales support and solutions to Oracle's valued customers, acting as a key advocate for their needs. Your responsibilities will include resolving non-technical inquiries as well as technical questions related to our Electronic Support Services. You will serve as a primary point of contact, fostering strong customer relationships and offering valuable advice to Oracle team members on complex customer issues. Your focus will be on High Availability solutions including Backup and Recovery, Corruption, and Data Guard, specifically addressing Goldengate issues for Exadata and Oracle Cloud customers. Responsibilities As a Principal Support Engineer, your mission is to deliver high-level technical support, ensuring the utmost customer satisfaction. You will leverage automated technologies to diagnose, document, and resolve customer issues effectively. Your role as an expert in technical problem solving will have you frequently consulted for complex, critical customer challenges. This may involve providing support through on-site visits as needed. Requirements 5+ years of Goldengate experience 10+ years of technical support experience 10+ years of DBA experience 10+ years of experience with High Availability products You will be expected to work a standard day shift (8:30 AM - 5:30 PM EDT) and will be engaging with US Government customers, thus only US citizens will be considered for this role. Salary and Benefits The starting range for this position is between $30.87 and $67.88 per hour, translating to an annual salary between $64,200 and $141,200, with potential equity opportunities. Oracle offers an extensive benefits package, including: Medical, dental, and vision insurance Short-term and long-term disability options Life insurance and AD&D coverage Supplemental life insurance Flexible Spending Accounts for healthcare and dependent care Pre-tax commuter and parking benefits 401(k) Savings Plan with company match Flexible vacation and paid time off 11 paid holidays Generous paid sick leave policy Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and legal services Voluntary benefits, including auto, homeowner, and pet insurance This position will accept applications for a minimum of three calendar days or until filled. About Us At Oracle, we combine data, infrastructure, applications, and expertise to drive innovation and provide solutions that significantly enhance lives. With AI integrated into our offerings, we empower our customers to achieve their visions for a brighter future. We're dedicated to creating a diverse and inclusive workplace, offering comprehensive benefits, and fostering community engagement through volunteer opportunities. Oracle is an Equal Employment Opportunity Employer, welcoming applications from all qualified individuals regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Created: 2026-03-04