Office Assistant I/II

Salary : $39,133.00 - $61,851.00 Annually Location : Rocklin Parks & Recreation Department, CA Job Type: Regular Full-Time Job Number: 2026-00007 Department: Parks & Recreation Division: Business Services Division Opening Date: 03/02/2026 Closing Date: 3/6/2026 11:59 PM Pacific Description Office Assistant I: $39,133 - $53,334 Office Assistant II: $45,382 - $61,851 The City of Rocklin is seeking an Office Assistant to join the Parks & Recreation Department, Business Services Division. Candidates who meet the minimum qualifications will be invited to complete a written exam tentatively scheduled for the week of March 9, 2026. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Performs general clerical duties related to the assigned functional area and department. Types, proofreads, and processes a variety of documents, including general correspondence, memos, manuals, and statistical charts from rough drafts, tape recordings, or verbal instructions. Acts as a receptionist; answers the telephone and assists the general public, giving information on department and assigned program activities. Assists in the enrollment of participants in an assigned program. Issues, receives, types, and processes various applications, permits, and other forms. Processes bills for fees; records payments and sends delinquent notices when necessary. Processes permits and licenses; collects and processes fees and charges; registers participants in City-sponsored programs. Contacts outside agencies regarding bids, contracts, permits, purchase orders, etc. May code and process purchase orders and assist with other basic financial duties. Schedules inspections and appointments as assigned. Performs a wide variety of routine clerical work, including filing, billing, checking, and recording information on records. Sorts and files documents and records, maintaining alphabetical, index, and cross-reference files. Maintains a variety of statistical records; checks and tabulates statistical data; prepares routine statistical reports. Operates standard office equipment, including word processing equipment as assigned, and may perform duties on a computer spreadsheet program. Receives, sorts, and distributes incoming and outgoing mail. Post notices as directed. Performs other duties as assigned. Education and Experience Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Office Assistant I and II Equivalent to the completion of the twelfth (12th) grade. Office Assistant I Six (6) months of general clerical experience is desirable. Office Assistant II In addition to the above, one (1) year of general clerical and administrative experience equivalent to that of an Office Assistant I at the City of Rocklin. Licenses and Certifications A valid California Class C driver license with satisfactory driving record is required at the time of appointment. Individuals who do not meet this requirement will be reviewed on a case-by-case basis. Knowledge of: Standard office administrative and secretarial practices and procedures, including the use of standard office equipment. Business letter writing and the standard format for reports and correspondence. Computer applications related to the work, including word processing, web design, database, and spreadsheet applications. Records management principles and practices. Business arithmetic and basic statistical techniques. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for dealing effectively with the public, vendors, contractors and City staff, in person and over the telephone. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone. Office Assistant II, in addition to above: Organization and function of public agencies, including the role of an elected City Council and appointed boards and commissions. Codes, regulations, policies, technical processes and procedures related to the department to which assigned. Ability to: Provide responsible administrative and secretarial support work with accuracy, speed, and requiring the use of independent judgment, tact and discretion. Respond to and effectively prioritizing multiple phone calls, walk-up traffic and other requests/interruptions. Compose correspondence and reports independently or from brief instructions. Organize, maintain, and update office database and records systems. File materials alphabetically, chronologically, and numerically. Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work. Take a proactive approach to customer service issues in a professional manner. Take notes rapidly and accurately transcribing own notes. Make accurate arithmetic and statistical calculations. Organize own work, coordinating projects, setting priorities, meeting critical time deadlines, and follow-up on assignments with a minimum of direction. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone and in writing. Use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines. Establish and maintain effective working relationships with employees and those contacted in the course of the work. Office Assistant II, in addition to above: Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Interpret, apply and explain administrative and departmental policies and procedures. Make sound, independent decisions within established policy and procedural guidelines. Additional Information: While always welcome, a resume will not be accepted in lieu of an official City application. The application must be completed in its entirety (including any supplemental questions). All required documents must be attached to the application; missing documents may be submitted until the final filing date. Human Resources will not accept documents after the final filing date. For college education to be considered, the degree or transcripts must be attached to the application. Applicants will be screened against the minimum qualifications and then the desired qualifications. Those who qualify may be further screened to identify the best-qualified candidates. The City of Rocklin reserves the right to close this recruitment without prior notice. Please note that if you are a CalPERS Retired Annuitant, this position is not a retired annuitant eligible position. If you are a retired annuitant considering applying, you must reinstate from retirement (i.e., termination of CalPERS retirement and enrollment as an active employee) to be hired into this position. To learn more details, visit our benefits page at: 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Yes, I understand and agree No, I do not agree 02 Do you have a High School diploma or GED? Yes No Required Question

Created: 2026-03-04