Part-Time Key Holder

Join our team as a Key Holder and be a vital part of creating outstanding customer experiences. At Boot Barn, you will lead while embodying our Mission, Vision, and Values. Your role involves engaging with customers, demonstrating your product knowledge, and supporting your team in exceeding sales goals. We believe in community, togetherness, and celebrating each other's achievements, making this a unique, collaborative workplace. We invite you to help us deliver a piece of the American spirit through exceptional service and teamwork. KEY HOLDER RESPONSIBILITIES Drive a customer-first culture to establish lasting relationships. Become proficient in our product categories, clearly communicating features and benefits to customers. Achieve measurable goals such as units per transaction (UPT) and average dollar per transaction (ADT). Stay informed about current promotions and advertisements. Assist in maintaining merchandising standards and store presentation. Support merchandise processing and replenish floor stock. Accurately handle sales transactions and uphold cash accountability. Collaborate with management to enhance skills and performance metrics. Complete opening and closing procedures according to company standards. Comply with all applicable laws and company policies. Perform additional tasks as assigned by management. Maintain high standards of work, attendance, and appearance. QUALIFICATIONS 1 to 2 years of retail sales experience. Strong leadership, communication, time management, and organizational skills. Ability to work various shifts, including nights, weekends, and holidays. Flexibility in scheduling and willingness to work longer hours if needed. Up to 10% travel to support local stores when necessary. IMPORTANT COMPETENCIES Business Acumen: Understands store operations and key performance indicators to enhance business performance. Conflict Management: Handles conflicts professionally, promoting open communication. Customer-Centric Approach: Models exceptional service behaviors to ensure high-quality customer experiences. Leadership & Team Development: Invests in the growth of team members through clear expectations and consistent coaching. Strategic Thinking: Anticipates challenges and opportunities to guide the store's goals. PARTNER BENEFITS & COMPENSATION Competitive hourly wage ($18.00-$23.00) with potential sales incentives (SPIFFS) and store sales bonuses. Generous merchandise discount: 50% off Exclusive Brands and 40% off third-party brands. Paid Time Off for year-round Partners. Medical, Dental, Vision, and Life Insurance available. 401(k) plan with company matching. Flexible schedules to promote work/life balance. Opportunities for growth, with plans to open over 50 new locations annually. PHYSICAL REQUIREMENTS & WORK CONDITIONS Must stand, walk, and squat for over 50% of shifts. Capability to lift, move, and carry up to 40 pounds. Ability to accurately read, count, and write documentation. Must be able to see, hear, and communicate effectively. Work environment is clean, orderly, and compliant with safety standards, with moderate noise levels. Boot Barn is proud to be an equal opportunity employer and is committed to diversity and inclusion. We welcome applicants from all backgrounds.

Created: 2026-03-04