FACILITY SERVICES TECHNICIAN

Salary : $71,195.16 - $89,503.68 Annually Location : Visalia, CA Job Type: Regular Full-Time Job Number: 02144 Department: Administration Division: Convention Center Opening Date: 02/13/2026 Closing Date: 3/9/2026 5:00 PM Pacific Description The City of Visalia is recruiting for Facility Services Technician. Please click here to review the recruitment announcement. THE DEPARTMENT The Visalia Convention Center is situated in the heart of Central California at the midway point between Los Angeles and San Francisco/Sacramento and has distinguished itself as one of the premier meeting destinations in the Central Valley. The Visalia Convention Center was designed and built to accommodate nearly any event requirements. The Center has 114,000 square feet of meeting space and can hold up to six-thousand people. The Center is located in Downtown Visalia and sits in walking distance of over 50 locally owned restaurants. Examples of Duties THE POSITION The Facility Services Technician works closely with clients to ensure client satisfaction. This position provides direct supervision, and assists in the coordination, set up, and the work tasks of convention center audio/visual technicians and service workers to ensure completion of equipment set up and event room set up services in a timely and professional manner. The Facility Services Technician is knowledgeable of setting, operating, and troubleshooting in-house technical equipment such as: lighting boards, sound equipment, audio and visual equipment, etc. This position works varied hours, including weekends, based on scheduled events. Qualifications / Requirements THE IDEAL CANDIDATE The ideal candidate will be customer service focused, detail oriented, and highly knowledgeable in event layout, space setup, and the use of audio/visual equipment. Strong communications skills are essential for this position as they are expected to directly supervise and give set-up instructions to staff and develop strong working relationships with clients and staff alike. The ability to multi-task, navigate processes and procedures, provide coaching and feedback to staff, plan ahead and remain organized are key to ensure the successful execution of events while working in a fast-paced environment. EXPERIENCE AND EDUCATION Any combination equivalent to experience and education that could likely provide the required knowledge, skill and ability is qualifying. A typical way to obtain the knowledge, skill and abilities would be: Three (3) years of experience in operations in the hospitality/venue management industry including set up and operation of audio visual and technical equipment and systems for events. SPECIAL REQUIREMENTS: Possession of a valid California Driver's License by the time of appointment. Willingness to work an irregular schedule including nights and weekends. Click here for the full job description. Additional Information PHYSICAL STANDARDS Positions in this class are required to perform moderate physical work including walking, standing for long periods of time, bending, stooping, climbing, and lifting and carrying equipment weighing between 25 to 75 pounds. Positions may also require attendance at outdoor events resulting in exposure to the weather. SELECTION PROCESS Application and supplemental material will be evaluated and applicants who appear to be the most qualified will be invited to participate in a job related interview and/or examination process. Successful candidates may be required to pass a background, physical examination, and/or drug screen. COMPENSATION AND BENEFITS The City of Visalia offers a competitive total compensation package that includes: $5,933 - $7,459 monthly CalPERS Retirement Program Health, Dental and Vision Insurance Paid Holidays, Sick Leave, Vacation Longevity Pay Tuition reimbursement Onsite City Health and Wellness Clinic (no out of pocket expenses) Review the Benefits tab for more information. EXPERIENCE VISALIA. ENHANCE YOUR LIFE. If work-life balance is important to you, consider living in a thriving community that offers the most affordable housing in California with a typical commute time of less than 20 minutes. With a population of over 146,000, Visalia offers small town charm with metropolitan amenities. Visalia has a world class health care system, our own Sequoia Symphony Orchestra, a flourishing arts community, a minor league baseball team, a downtown convention center, and numerous fine dining establishments. As the Tulare County seat, Visalia is the principal retail center in the region, and home to several large industrial employers. Visalia has a vibrant downtown district, safe neighborhoods, excellent schools, institutions for higher learning, and low cost of living. The City has many community parks, organized team sports, a municipal golf course and private country club, a multi-sport family-oriented regional sports park, and numerous outdoor and recreational activities. Located in the heart of California's San Joaquin Valley, Visalia offers easy access to the nearby mountains, national parks, lakes and rivers which provide year-round opportunities for sports and recreation within an hour or less. Visalia was ranked as the top Central Valley community and one of seven California cities in the top 25 of Gallup Sharecare's latest State of American Well Being Index. Our strong sense of community and social well-being keeps Visalians happy, healthy and moving forward. Come discover all Visalia has to offer! The City of Visalia is an Equal Opportunity Employer. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in the announcement may be modified or revoked without notice. Please refer to the MOU for further information. Bargaining Unit: Employees in this class are represented by the Northern California Carpenters Regional Council (Group M bargaining unit). This bargaining unit may establish and collect dues for their members' independent from the City of Visalia. Those that elect to join may be required to pay dues per the provisions in the MOU. Salary Policies: The salary range for the job is stated on the job announcement. Candidates are normally hired at the minimum of the salary range. Salary increases are given based upon employee work performance, up to a maximum of 5% per fiscal year. Longevity Pay: Association members are eligible for longevity pay based on all years of full-time service with the City of Visalia as a percentage of base wages at the following intervals: 2.0% at 5+ years, 10+ years, 15+ years, and 20+ years. Bilingual pay of $900 per year, pro-rated on a pay period basis, is available to those who are eligible and qualify. Communications Training Pay: Communications Operators certified and assigned as "Communications Training Officers" will receive $1,000 per year, prorated and paid bi-weekly as part of regular payroll. Uniforms and Uniform Allowances: The City shall provide the necessary uniforms and safety equipment needed to perform the job. In lieu of the City providing boots, for those required to wear protective safety footwear, employees will be given an annual boot allowance of $300 for boots and related accessories (laces, insoles, etc.) paid in the pay period that includes July 1st. Group M employees of the police department shall receive a uniform allowance of $800 per year, prorated and paid bi-weekly as part of regular payroll for the maintenance of appropriate uniforms and equipment. Employees working in the following areas of the Police Department that are required to wear a uniform are eligible for uniform allowance: Dispatch, Records, CSO personnel, Property and Evidence, Crime Lab, Duty Officer personnel, Parking Enforcement, and Digital Evidence Technicians. Holidays: Regular non-shift full-time City employees receive 11 paid holidays and one (1) floating holiday per year. In lieu of holidays, Police shift employees receive 4 hours of compensatory time off and 4 hours of regular pay in the pay period the holiday falls. In addition, shift employees receive one floating holiday in the pay period that includes January 1. Vacation: Regular full-time employees earn 10 days per year. After 2 years, employees are eligible for 11 days; after 4 years, 14 days; after 9 years, 17 days; and after 16 years, 20 days of vacation per year. Employees are eligible for vacation usage after six (6) months of service. Employees hired from another governmental agency may be entitled to receive years-of-service credit for their vacation accrual rate for such previous employment and applies only to the government agency the employee was employed with immediately prior to employment with the City of Visalia. Sick Leave: Regular full-time employees earn 96 hours of sick leave per year, accrued per pay period. Employees are eligible for sick leave usage after three (3) months of service. Annual Sick Leave Buy Back: For employees covered under the Sick Leave I provision of the policy, the City will automatically cash out all sick leave hours over 480 hours at 40% of the employee's base rate of pay. Administrative Leave: Employees classified as FLSA exempt (not eligible for overtime pay) currently receive 56 hours of administrative leave per calendar year. Any unused administrative leave hours are automatically paid out on the first paycheck in December. Compensatory Time Off: Regular full-time employees classified as FLSA non-exempt (eligible for overtime pay) currently receive eight (8) hours compensatory time off per calendar year. Health Insurance: The City provides employee health insurance which includes medical, dental, and vision care. Employee contribution rates are determined by employee's bargaining unit and plan selected. Health benefits are also available for an employee's dependents for an additional contribution rate. Eligibility for health insurance benefits begins on the first of the month after the date of hire. Contribution rates are reviewed for adjustment annually. Life Insurance: The City pays the premium for a life insurance and accidental death or dismemberment policy of $30,000. A supplemental life insurance policy may be purchased and paid through payroll deduction. Eligibility for life insurance benefits begins on the first of the month after the date of hire. Retirement: The City of Visalia is a member of the California Public Employees Retirement System (CalPERS). New employees are covered under the 2% @ 62 plan. (Employees with previous PERS qualifying service (Classic employees) may fall under the 2% @ 60 plan.) Each pay period, the employee pays an employee contribution at the CalPERS established rate. The City pays an employer contribution towards the retirement benefit and employees are responsible for contributing 4% of the employer contribution in addition to the required employee contribution. Social Security/FICA: City employees are not subject to regular Social Security (FICA) deductions. However, Federal law requires that the Medicare portion of the FICA is deducted. Section 125: The City offers a voluntary Section 125 program whereby tax-free contributions are put into a trust account and are available for withdrawal with documentation of an unreimbursed healthcare or dependent care expense (i.e. premium, dependent care, medical care). Long Term Disability: Regular full-time City employees are eligible for disability insurance (up to 2/3 of their salary) in the event they are disabled for more than ninety (90) days. LTD premium cost is paid by the employee. Worker's Compensation: Full-time and hourly employees who sustain an occupational injury or contract occupational illnesses receive standard Worker's Compensation benefits as prescribed by law. Other Benefits: The City also offers additional benefits such as an employee assistance program (EAP), a pre-tax deferred compensation plan, education assistance up to $1,500 per fiscal year, as well as a City-sponsored clinic staffed by clinicians 6 days per week available to all full-time employees and covered dependents. Services include general medical care and health and wellness coaching. No deductibles, co-pays, or out-of-pocket expenses. As a potential applicant, you are about to participate in a series of events collectively called the employment process. Because the goal of the employment process is to obtain the most qualified candidates to fill City positions, examinations are administered to qualified applicants. These examinations are conducted in a variety of ways (written, oral, practical, and/or performance), yet they share a common purpose - to test applicants based upon the knowledge, skills and abilities required to perform the duties and responsibilities of the job. The employment process occurs in several stages which are described below: Application: Perspective employees must submit a City of Visalia application and other documents required as outlined in the announcement by the closing time specified on the final filing date. Final filing dates and times are listed on the front of each announcement. Separate original applications must be submitted for each recruitment/position applied for. Examination: Applicants will be evaluated and applicants who clearly appear to be more qualified in terms of knowledge, skills, and abilities will be invited to take an examination or combination of examinations. Written, practical, oral, and/or performance examination scores, or a pre-determined combined examination score, will determine standing on the eligible list. Exam Accommodations: If you are most qualified for the job, but need reasonable accommodations to take the exam, contact the Human Resources Division at least five (5) days prior to the exam. We want to work with you to design a fair and effective means by which you can demonstrate your ability to perform the essential functions of this job. Be prepared to furnish proof of the need for accommodation. Such proof should normally be a signed statement on letterhead by a professional who is qualified to make a diagnosis. Eligible lists: Eligible lists contain names, in descending order of score, of applicants who have obtained passing scores. Eligible lists are maintained for no less than six (6) months and no more than one year unless otherwise determined by Human Resources. The City retains the authority to reestablish an eligible list for a specific job opening when deemed necessary. Separate eligible lists are established for each recruitment. Selection: A departmental interview is conducted with the top candidates from the eligible list. The number of candidates interviewed depends on the number of vacancies. Background Review: Depending on the position, prospective employees will be subject to clearing a background investigation which may include, but is not limited to, a reference check, credit check, criminal history review, social security verification, DMV record check, polygraph, and psychological evaluation. Post Offer Medical Examination: Prior to starting work, all prospective employees are required to take a drug/alcohol screening administered by the City's medical provider and/or pass a medical examination. Candidates are cautioned not to quit or give notice to present employers until the medical examination has been completed and passed. Probationary Period: Employees appointed to a new position through an open or promotional process are required to serve a twelve (12) month probationary period. Employees appointed to Assistant Communications Operator or Communications Operator positions are required to serve an eighteen (18) month probationary period. An employee may be terminated without recourse for any reason and at any time during the probationary period. Immigration Law: Prior to employment, applicants will be required to provide proof of U.S. citizenship, alien registration, or authorization to work in the United States at time of appointment, and complete an I-9 form. Failure to do so within three (3) days from date of hire may be cause for termination. Once hired, failure to maintain authorization to work in the United States may be cause for termination of employment. Driver's License: Some City positions may require possession of a valid California Driver's License. Employees may also be required to submit a DMV printout with proof of automobile insurance as some positions may require the use of your vehicle on the job. Additionally, employees may be required to drive City vehicles or equipment. Non-Smoking Policy: A non-smoking ordinance adopted by the City provides a smoke-free environment. Drug-Free Workplace: The City is a drug-free workplace and has adopted a comprehensive substance abuse policy. Discrimination and Anti-Harassment Policy: A zero-tolerance discrimination and anti-harassment policy adopted by the City provides employees and volunteers with a professional work environment in which they are not exposed to harassment and illegal discrimination of any kind. The provisions of this announcement do not constitute an expressed or implied contract. Any provisions contained in the announcement may be modified or revoked without notice. 01 Describe your experience in the Convention/Hospitality industry. Include the duties you performed and the length of time performing these functions. 02 Describe your experience working with audio and visual equipment. Include the duties you performed and the length of time performing these functions. 03 Describe your experience involving customer service. Include the length of time you worked in that environment and the specific tasks you performed. 04 Describe your supervisory experience, including your experience in training and coordinating the work of assigned personnel. Indicate the size and level of the staff you supervised. Required Question

Created: 2026-03-04