Exam Content Management Specialist

Description Title: Exam Content Management Specialist Salary: $55K About PSI Join us at PSI Services, a leader in delivering exceptional tests powered by scientific principles and a focus on enhancing the test taker experience. We're dedicated to helping individuals achieve their dreams through vocational certifications. Our mission is to support each person's journey, recognizing that their aspirations are worth our investment. We pride ourselves on being a top-tier provider of workforce solutions, committing to innovative technology and science to deliver the best outcomes. We're on the lookout for talented individuals to become part of our PSI family. We foster a creative, inclusive, and supportive culture where you can truly be yourself and maximize your potential. At PSI, we champion the values of diversity, equity, and inclusion, recognizing their crucial role in our success. This commitment is deeply ingrained in our company culture and is integral to every step of the employee journey. About the Role The Exam Content Management Specialist utilizes technical and project management skills focused on managing exam content, databases, and processes to publish and maintain certification exams. You will import exam content from clients, prepare and configure exams for publication, and conduct quality control for exam materials using PSI's proprietary software. This is a full-time, permanent position with flexible working hours from Monday to Friday. The role can be performed remotely within the US, UK, or Sweden, with occasional travel for meetings, events, and workshops. Role Responsibilities Onboard new clients, assessing their testing requirements for optimal setup. Intake and publish new exams for existing clients according to strict timelines. Establish and maintain timelines for exam publication activities while tracking progress using project management software. Format and import client content accurately into item banking and test delivery systems. Prepare tests for publication, implementing updates as necessary. Collaborate with IT teams and management to deliver software support and training to clients. Identify and resolve potential issues related to test publication, proposing effective solutions. Conduct quality control checks as per departmental procedures, addressing issues as they arise. Assist other Content Management teams with test publication-related tasks. Help develop and maintain documentation for Test Content Services processes and technology tools, including user guides. Stay informed and proficient in the use of our proprietary item banking and exam delivery software. Knowledge, Skills, and Experience Requirements Bachelor's degree preferred. Minimum of 1 year of experience in exam publication, item bank management, or database management. Strong communication skills are essential. Creative problem-solving abilities are required. Proficiency in Microsoft Office applications is necessary. Familiarity with Jira is a plus. Experience with XML, HTML, and QTI file formats is preferred. Benefits At PSI, we prioritize transparency and fairness in our compensation practices. All positions are competitively benchmarked against relevant markets, ensuring equitable pay. Alongside a competitive salary, we offer a comprehensive benefits package that includes: 401k/Pension/Retirement Plan - with employer contribution percentages tailored to the local market. Enhanced PTO/Annual Leave. Medical insurance - specific to country regulations. Dental, Vision, Life, and Short-Term Disability coverage for US employees. Flexible Spending Accounts for US employees. Medical Cashback plan for vision, dental, and income protection in the UK. Employee Assistance Program. A commitment to work/life balance. A dedicated diversity, equity, and inclusion group driving key initiatives. A wellness culture with regular global initiatives. Access to professional planning resources for your future. Volunteer Day and opportunities to give back to our communities and industries. PSI is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds including protected veterans and individuals with disabilities. For information regarding your employment rights, please refer to the federal employment laws.

Created: 2026-03-04