Restaurant Operations Leader

Restaurant Operations Leader About the Job: As the Restaurant Operations Leader, you will have the opportunity to inspire and lead a vibrant team dedicated to providing extraordinary customer experiences. You will play a pivotal role in nurturing talent, handpicking and training a dynamic crew that sets the benchmark of excellence. Imagine the fulfillment of fostering a participative culture where your team thrives, and together, you achieve remarkable success. Your efforts will be the foundation for their professional growth and career advancements. This full-time position offers a balanced work schedule of 50 hours per week, with competitive pay, ensuring your commitment is both rewarding and sustainable. The Day-to-Day Responsibilities: Recruit, onboard, and lead orientations for outstanding Team Members and Shift Leads, establishing a well-prepared workforce. Create and implement a robust training program, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers while overseeing the execution of key training and development initiatives. Consistently recognize and celebrate exceptional Team Member performance, while promoting a culture rooted in equity, inclusion, and belonging. Proactively address and resolve workplace conflicts, ensuring a positive and collaborative environment. Engage with customers directly, swiftly addressing any issues to guarantee a delightful dining experience. Optimize staff scheduling to enhance customer service, coach management teams on operational standards, and lead product rollout meetings to ensure effective implementation. Conduct financial performance analysis, manage budgets, and devise strategies that maximize profitability while maintaining exceptional service quality. Stay vigilant about market trends and competitors, consistently striving to exceed industry benchmarks in digital presence and customer loyalty programs. Is this you? 5+ years of experience in restaurant or retail management, showcasing a solid record of effective people management. Strong aptitude for enhancing performance through detailed P&L analysis. Proficient in utilizing digital tools and platforms effectively. Exceptional communication skills across verbal, written, and interpersonal contexts. A thorough understanding of restaurant maintenance and operational standards. A champion of our core values, with a focus on Equity, Inclusion, and Belonging. Demonstrated ability to acknowledge and motivate teams, successfully fostering talent development. Skilled in recruiting top performers and training diverse employee groups. Adaptable to changing environments and experienced in managing change initiatives. Committed to adhering to corporate policies and upholding Occupational Health and Food Safety standards. Why Join Us? Competitive salary. Eligibility for bonuses based on performance. Generous vacation policy with 4 weeks of paid time off. Opportunity for a free bachelor's degree. Access to scholarship programs and tuition reimbursement for further education. Career growth opportunities and professional development support. Medical benefits effective from day one. Comprehensive health and wellness programs. 401(k) retirement plan with a 6% match. Perks including discounts on mortgages, vehicles, cell phones, gym memberships, and more. Enjoy complimentary meals during shifts. The salary range for this role is $60,000 - $80,000 per year, with compensation varying based on geographic location and individual experience.

Created: 2026-03-04