Job description Key Responsibilities: • Execute change requests following Splunk TechOps runbooks and compliance standards. • Use ServiceNow workflows and IA tickets to track and execute changes. • Review and validate proposed Splunk configuration changes before implementation. • Develop and maintain Splunk runbooks, including rollback and validation steps. • Follow second-person review protocols and maintain documentation per guidelines. • Provide ad hoc reporting and support customer escalations or incident investigations. • Track KPIs and SLAs, including successful execution rates of approved changes. • Execute production-grade changes via ServiceNow. Skills Required Splunk Administration, Dashboards Skills: Splunk Administration,Dashboards