Benefits Specialist

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Benefits Specialist including employer based benefits with a primary focus on Medicare Job Summary: We are seeking a dedicated and knowledgeable Benefits Specialist to join our team. This role focuses on providing expert guidance and support to clients navigating Medicare benefits as well as Company employee benefits. The ideal candidate will have a deep understanding of Health Insurance Benefits as well as a primary focus on Medicare programs (Parts A, B, C, D, and Supplement), exceptional communication skills, and a passion for helping individuals make informed healthcare decisions The Benefits Specialist will deliver personalized assistance, and contribute to the organization's commitment to exceptional serviceKey Responsibilities:• Provide one-on-one counseling and group education sessions to explain Employer Benefits, Medicare eligibility, enrollment, coverage options, and costs • Process Medicare enrollments, disenrollments, and plan changes, ensuring timely and accurate submission of applications. • Support annual enrollment periods (e.g., Employer Renewals, Medicare Open Enrollment) by managing increased inquiries and providing timely assistance • Maintain detailed records of client interactions and transactions in compliance with HIPAA and organizational policies• Contribute to process improvements by identifying opportunities to enhance client experience and streamline benefits administration. Qualifications:• Experience: Minimum of 2-3 years in benefits administration, insurance, or a client-facing role, with at least 1 year specializing in Medicare benefits• Certifications: Active health insurance license, completion of CMS Medicare training or AHIP certification is a plus• Knowledge: In-depth understanding of Health Insurance, Medicare programs (Parts A, B, C, D, and Medigap), enrollment periods, and regulatory requirements• Skills:• Exceptional interpersonal and communication skills to explain complex information clearly and empathetically• Strong problem-solving and analytical abilities to address client needs and resolve issues efficiently• Proficiency in Microsoft Office Suite and benefits administration software (e.g., Company specific and Medicare-specific platforms) • High attention to detail and organizational skills to manage multiple cases and deadlines• Attributes: Customer-focused and compassionate working with Employer's HR as well as SeniorsWork Environment:• Professional office-based; occasional travel for client meetings or community events may be required• Ability to work independently and collaboratively in a fast-paced environment, especially during peak enrollment periodsWhy Join Us? Fogle Insurance Group maintains a mission-driven team dedicated to helping employees and individuals with accessible healthcare solutions. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth How to Apply: Please submit your resume and a cover letter detailing your experience with Health & Medicare benefits to Doug Fogle at . Applications will be reviewed on a rolling basis until the position is filled YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice! IIANC's members are Trusted Choice® independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Created: 2026-03-04