Emergency Communications Nurse

Salary : $95,617.60 - $138,465.60 Annually Location : Rialto, CA Job Type: Full-Time Job Number: 25-26898-01 Department: CONFIRE Division: Emergency Communications Center Opening Date: 02/08/2025 The Job THIS IS A CONFIRE POSITION ONLYCONFIRE is a separate entity from San Bernardino County andthe Fire Protection District.CONFIRE, JPAis recruiting for Emergency Communications Nurses, who will perform pre-hospital telephonic nursing duties utilizing a computerized clinical decision support system in the triage of lower acuity 9-1-1 calls received through the communications center; and referred over to the Nurse Triage Center. Examples of duties include: Utilizes a computerized clinical decision support system to perform pre-hospital secondary telephonic medical triage of lower acuity 9-1-1 calls and performs a nursing assessment; formulates patient treatment plans and assists patients in arranging appropriate care using evidence-based emergency protocols as approved by the agency's Medical Director. Interacts with callers to quickly and accurately interpret symptoms; redirects callers to an appropriate level of care or educates the patient on self-management. Provides instruction to patients regarding health and treatment plans, appropriate care resources, health prevention and follow-up. Applies professional clinical judgement gained from acute care experience to provide compassionate and polite communication to lower acuity callers who fall outside of the 9-1-1 system. Coordinates patient transportation with participating agencies and resources and /or assists patients in arranging appropriate medical care and appointments when needed. Participates in mandatory training to support the quality improvement process as it pertains to the Emergency Communications Nurse (ECN) Program. CONFIRE, JPAis a Joint Powers Authority (JPA) located in San Bernardino County California established to provide communications, dispatch, computer information systems support (IS), and geographic information systems (GIS) to CONFIRE member and contract agencies. The CONFIRE Communications Center's (Comm Center) primary function is to provide 24-hour/365 day direct fire, EMS, and rescue dispatch services to CONFIRE agencies. Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO) Operational Area dispatch, which provides large incident coordination for fire, local government, and emergency medical resources on a countywide basis. CONDITIONS OF EMPLOYMENT Background: A successful background check and medical exam are required prior to assignment. Availability: CONFIRE is a twenty-four hour facility; applicants must be available to work all shifts, weekends and holidays. Shift differentials are provided. Location: Must be willing to work at any CONFIRE location within the San Bernardino County. License and Certifications: A valid RN License, along with BLS and ACLS certifications, are required at the time of hire and must be maintained throughout the duration of employment. Emergency Communication Nurse System (ECNS) and Emergency Medical Dispatch (EMD) certifications must be successfully completed during orientation and maintained throughout employment. Travel: Travel within and outside the County may be required. A valid California Class C driver license and proof of automobile liability insurance must be provided at time of hire and maintained throughout employment. Sponsorship: Please note CONFIRE is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Candidates must possess ALL the following:License: Must possess and maintain a current Registered Nurse license issued by the State of California Board of Registered Nursing. NOTE: License must be in good standing (Active status). Inactive or Delinquent status is not considered qualifying. -AND-Experience: Must possess two (2) years of full-time equivalent experience working with a prehospital care system and/or emergency medicine and/or ambulance services environment as a licensed Registered Nurse (RN), Paramedic, and/or Emergency Medical Technician (EMT). NOTE: Home healthcare experience is not considered qualifying. RN experience must be at least one (1) year to qualify. -AND-Certification Must produce and maintain current Basic Life Support (BLS) or Advanced Cardiac Life Support (ALCS) certification at the time of hire. NOTE: Certification must not be expired. Desired Qualifications RN and Mobile Intensive Care Nurse (MICN) experience and knowledge of the prehospital 9-1-1 system in San Bernardino County are highly desired. Selection Process Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application as soon as possible for immediate consideration. Applications will be accepted until sufficient applications are received; recruitment may close at any time without notice. Applications will be referred directly to the hiring department for consideration. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. 01 INSTRUCTIONS: The information on the Application and your responses to the following Supplemental Questions will be used in a determination of qualifications. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered. I have read and understand the above statement. 02 I am available and willing to work all shifts: day, night, weekend, rotating swing in any Fire Communications Dispatch Center location. I understand that checking "NO" will remove me from this testing process and I will need to reapply at a later date when I am available for all shifts and locations. I further understand that refusal to work at assigned shift will remove me from the list and/or terminate my employment. Yes, I am available and willing to work all shifts at any location. No, I am not available and/or willing to work all shifts at any location at this time. None of the above 03 Location: This position must be able to report to any CONFIRE location to meet the needs of the department. Please indicate your willingness and availability to report to these locations. Yes, I am willing and available to report to any CONFIRE location. No, I am NOT willing and available to report to any CONFIRE location. 04 License: Indicate if you possess a current and active Registered Nurse (RN) license issued by the State of California Board of Registered Nursing: Yes No I Don't Know. 05 License: Indicate your current California Registered Nurse license number and expiration date in the following format: California RN,123456, expires 1/31/2025. If you do not possess a California registered nurse license, indicate "N/A". Incomplete information will result in disqualification. 06 BLS & ACLS Certifications: Indicate your possession of current certifications. Be sure to attach copies and list these certifications on your application 07 Experience: Do you have two years of full-time experience in a prehospital care system, emergency medicine, or ambulance services as a licensed RN, Paramedic, and/or EMT? If yes, list your work experience, duties, and employer details below. If no, write "N/A." 08 Applicant Acknowledge - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted. Required Question

Created: 2026-03-04