Collections Analyst Greenville, SC

Job Title: Collections Analyst Location: Greenville, SC 29607 Pay Rate: $30 - $32/hour Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM Hybrid: Monday/Friday Remote | Tuesday-Thursday Onsite Job Overview The Collections Analyst is a key contributor to Hubbell's Accounts Receivable function, supporting the company's most complex and high-value customer accounts. This role focuses on driving successful outcomes through data analysis, cross-functional collaboration, and process improvement while serving as a subject matter expert and thought leader within the organization. The position operates independently while aligning with departmental and corporate objectives. Job Responsibilities Monitor complex, strategic, or at-risk customer accounts and assess receivables to prioritize collection efforts. Perform detailed account analysis to identify trends, root causes, and recurring issues impacting collections. Develop and execute solution plans to improve outcomes for both Hubbell and customers. Coordinate internal A/R resources to achieve collection objectives. Initiate, organize, and lead cross-functional meetings focused on issue resolution, process improvement, or training. Negotiate within assigned authority to resolve disputes with favorable outcomes. Manage accounts with complex requirements, including EDI transactions, international multi-currency accounts, and outsourced collections support. Monitor and support third-party vendors involved in A/R activities, providing training and issue resolution as needed. Respond to customer inquiries related to billing discrepancies and payment disputes. Serve as a subject matter expert for IT and A/R leadership, assisting with system testing, documentation, training, and requirements definition. Assist leadership with hiring, scheduling, or directing team resources when needed. Perform basic project management tasks as assigned. Education & Experience 5+ years of experience in a large-scale Accounts Receivable or transaction-based accounting function ($500M+ annual sales). 2-4 years of commercial credit and collections experience in a large organization preferred. Bachelor's degree in Accounting or Business-related field preferred. Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Demonstrated success in a goal-driven environment. Experience developing and maintaining procedures and policies. International transaction experience preferred, including tax, compliance, and multi-currency considerations. Experience working with IT on A/R system support (requirements gathering, testing, troubleshooting) preferred. Familiarity with enterprise accounting or CRM systems (SAP, Oracle). Familiarity with e-commerce and research tools (UPS, FedEx, Google, Bing). Experience with electronic transaction methods such as EDI, web-based procurement portals, and ACH/CTX. Ability to use standard office equipment including fax, scanner, copier, phone, and 10-key. Benefits: • Health insurance • Health savings account • Dental insurance • Vision insurance • Flexible spending accounts • Life insurance • Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Created: 2026-03-04