DEV OPS ENGINEER

Primary Responsibilities: • Provide build and operations engineering support for the virtual health solution hosting environments in AWS GovCloud. • Support resolution of operational issues and employ best practice in troubleshooting and resolving tickets received from the user community. • Support the scheduling and execution of pipeline build and deployment activities within the project cloud computing environments. • Coordinate with Tiered engineering team and COTS vendor engineering, as required, to resolve build and operational tickets. • Follow DHMSM established Change Management (CM) and Release Management (RM) practices. • Contribute to the design and use of Infrastructure as Code (analyze, design, build, test, deploy, support) for large scale infrastructure implementations. • Assist in the introduction of new capabilities, the enhancement, or troubleshooting of existing capabilities; Ability to understand/learn new technologies when encountered. • Integrate commercial products with semi-custom developed solutions to meet functional requirements while working within the guidelines of the client's infrastructure. • Communicate with Product Team Owners, application development and integration teams, network teams, and application security teams. • Work independently within a matrixed organization. Required Qualifications: • US Citizen with ability to obtain and maintain ADP1/IT1 Public Trust and complete Tier 5 background investigation. Federal Government requirement. • Support 24/7 operations team, call back support as required. Minimum Qualifications: •CANDIDATE MUST HAVE TIER 5 OR TOP SECRET CLEARANCE • BS Degree and 7+ years of prior relevant experience. • Experience with cloud infrastructure, architecture, and implementation • AWS GovCloud Architect or DevOps certification • Implementation experience with: o AWS GovCloud services use, configuration, operational use (EC2, Lambda, EKS, ECS, etc) o Large enterprise AWS Kubernetes (EKS) implementation experience o Infrastructure as Code (IaC) design, deployment, migration, and sustainment (Terraform, Ansible, GitLab pipeline automation, etc) o DevSecOps engr experience, service mgmt., container to cluster migration o MongoDB o Elasticache o Linux (RHEL or Debian/Ubuntu) o Windows Server (2016, 2019) o Strong verbal and written communications skills, with an ability to communicate technical concepts. o Demonstrated self-starter and team contributor with strong analytical and problem-solving skills. o Understanding of software development (including testing) methodologies, and cross functional experience throughout various life-cycle phases. Preferred Qualifications: • Implementation Experience with: o Twilio audio/video services, Twilio SMS text services, Pexip video o SIP trunk integration o Docker o Git, GitLab (CI/CD pipeline) o Scripting: BASH/shell, Python, or Golang (Go) o OracleDB o Atlassian Jira and Confluence, Remedy &/or ServiceNow queue administration o Jump Cloud / KeyCloak OIDC o HashiCorp applications (Packer, Terraform, Consul, Vault) • Large scale infrastructure implementation and sustainment • Cybersecurity issue resolution, STIG application

Created: 2026-03-04