Information Technology - Institutional Research ...

As the second-largest Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers more than 100 undergraduate, graduate and doctoral programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University's eight colleges and schools: College of Arts & Sciences; School of Communication, Media & the Arts; School of Social Work; School of Computer Science & Engineering; College of Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology and the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing. Sacred Heart, a Laudato Si' campus, stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change-in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 390 Colleges: 2025 Edition, and Best Business Schools: 2024 Edition. Sacred Heart is home to the award-winning, NPR-affiliate station, WSHU Public Radio, a Division I athletics program, and an impressive performing arts program that includes choir, band, dance, and theatre. View SHU's Faculty Experts Here To apply Only applications submitted through the official Careers at SHU site will be accepted for employment consideration. If you are viewing this job advertisement through a different site, please visit Careers at SHU to submit a formal application. Qualified candidates are invited to submit a complete application and resume via our online application system. A cover letter or statement of interest is also preferred for all staff positions. Sacred Heart University complies with all federal and state employment laws and regulations. Applicants must be lawfully authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position. Position Summary In this position, you will develop operational reports and clear, impactful data visualizations to meet both immediate information needs and longer-term strategic priorities. As a member of the Institutional Research, Accreditation, and Decision Support (IRADS) team, you will use your SQL expertise to retrieve, analyze, and interpret data, ensuring that information provided to campus stakeholders is accurate, timely, and actionable. Your contributions will support the university's mission, advance institutional effectiveness, and promote student success. Principal Duties & Responsibilities Develop and maintain operational reports using SQL to provide timely, accurate, and relevant data for stakeholders across the university. Collaborate with stakeholders to understand reporting needs and translate them into effective queries, visualizations, and actionable insights. Build deep knowledge of institutional data sources, structures, and business processes to ensure precise data retrieval and interpretation. Design and implement data validation procedures to safeguard data integrity and quality across reports and outputs. Conduct regular data audits and reconciliations to identify and resolve inconsistencies, errors, or gaps. Partner with cross-functional teams to identify process improvement opportunities, streamline data workflows, and enhance accuracy and efficiency in reporting. Support institutional research studies, surveys, and assessments that inform strategic decision-making and policy development. Leverage SQL and database expertise to query and analyze large datasets, providing data-driven recommendations that improve institutional performance and outcomes. Stay current with industry trends, best practices, and emerging technologies in institutional research, data analysis, and reporting. Coordinate with the university's data infrastructure and systems administration teams to ensure alignment between IRADS and IT systems, structures, and processes. Perform other duties as assigned. Knowledge, Skills, Abilities & Other Attributes Bachelor's degree in data analytics, computer science, statistics, or a related discipline; Master's degree preferred. Equivalent experience will be considered. Minimum of 2 years in institutional research, data analysis, or a related field, with strong experience in SQL and database management. Higher education or research institution experience is desirable but not required. Advanced proficiency in SQL, with proven ability to write complex queries, optimize performance, and manage large datasets. Experience with SQL Server Reporting Services preferred. Strong understanding of database structures, data modeling, and data management principles; familiarity with database design and maintenance a plus. Proficiency with data visualization tools (e.g., Tableau, Power BI) to create clear and compelling reports. Exceptional attention to detail, critical thinking, and ability to translate complex data into meaningful insights. Excellent written and verbal communication skills, capable of presenting technical concepts clearly to both technical and non-technical audiences. Strong organizational skills, with the ability to manage multiple priorities, meet deadlines, and deliver high-quality work. Demonstrated commitment to accuracy, integrity, collaboration, and student success. Familiarity with privacy regulations and ethical standards in data use. This job posting provides an overview of the role's general nature and expected tasks. It is not meant to be a comprehensive list of all duties performed. The university reserves the right to modify or reassign job responsibilities at any time. This posting description does not constitute an employment contract, either explicit or implied. Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.

Created: 2026-03-07