BA - Retail Branch and Teller Operations

10+ years of experience working as a Business System Analyst or related IT roles Min 3 years of Operations experience as Teller using Argo Teller21 platform, OLDs or equivalent exposure to retail branch Teller operations and systems Familiarity with Alogent Front Counter or other check processing and GL reconciliation processes for Retail Branches Excellent analytical skills Must be able to familiarize with and be hands on with the software application platform(s) supported by the squad Must be able to familiarize and understand technical implementation of the software application platform(s) and bridge the gap between business and technology Ability to work in a group/team setting. Ability to work independently with minimal direction. Takes accountability/responsibility for tasks and actions Excellent written and verbal communication skills Strong collaboration skills and team player with positive attitude Familiar with Agile, Scaled Agile Framework and Waterfall concepts Experience working in agile squads MS Suite proficiency Word, Excel, PPT Experience with Agile methodology Experience using JIRA and Confluence Business Analysis deliverable in the form of use cases, process flows, data mapping documentation Ability to break down complex concepts into simple and digestible requirements Execute Design thinking, Systems thinking when developing requirements artifacts Must be driven to deliver quality and have attention to detail Familiarity with mainframe, batch and real time (REST, Kafka or other) Preferred Skills: Bachelor's degree preferably in IT / Computer Science Experience in Retail Branch and Teller Operations Certifications (CBAP, agile certifications) About Us: InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

Created: 2026-03-04